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  1. #1
    Player RAIST's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    2,563
    would have to contact them directly, either by phone or through the online chat via the old support portal. This is an account issue that won't be touched on here. Did you just delete the toon, or the account? As I've come to understand it, once a code is used on an account, that's it--if it is a different account, it needs a different set of codes. Things are a bit more muddled with the new system, can imagine it's an easier mistake to make now.
    (0)
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  2. #2
    Player Valoredge's Avatar
    Join Date
    Mar 2012
    Location
    Japan
    Posts
    3
    Character
    Jkun
    World
    Sylph
    Main Class
    PUP Lv 80
    Thanks for the reply,

    I have an EU account, is there a phone number I can call? I tried searching and nothing! Not even a mail address!

    For a returning player not used to SE Members system it was VERY easy to slip up.

    On my original account, nothing is deleted, on the new account I made using the codes, I never even made a content ID or logged in, I cancelled the account straight away.
    (0)
    http://www.crazysunshine.com