Quote Originally Posted by RAIST View Post
This actually is an improvement for their turnaround time. There are far more pressing issues that have been in a "looking into" state since 2006 through 2009 that have yet to be addressed. You guys wanted some answers on this issue and you got it...be thankful you even got a response, much less a commitment to do something about it by a certain time frame.

Back then there was no official FFXI forum where we could communicate directly with SE representatives and express complaints, concerns and wishes that could get a direct answer.