Moogles, Mog Houses and "Storage" II

[Daniel_Hatcher]

and how long have you been playing FFXI? not like ridiculous delays on changes is anything new for SE. Just look at how long it took them to undo their snafu on the payment changes, regardless of how much revenue was flying out the door because of it.

So because they're used to doing it, we should just accept it rather than complain.

[RAIST]

So because they're used to doing it, we should just accept it rather than complain.

no, the point is they didn't give any hint of a timeline in August. In April, they did....and that time frame is SUMMER.

[Arukia]

no, the point is they didn't give any hint of a timeline in August. In April, they did....and that time frame is SUMMER.

I think you are missing the point Raist. People are not saying SE is going against their word or that their promised timeline is a total lie. They're complaining that what feels like a simple feature request is taking much too long and with vague arrival date it paints a picture that SE has forgotten about it, hence the OP.

Whether they've been doing this all the time or that technically they haven't breached any promised, because of vague wording, have nothing to do with the impression of carelessness felt by players.

Anyways glad this is coming (soon?) as I am starting to need to access my MS a lot now :3

[Daniel_Hatcher]

no, the point is they didn't give any hint of a timeline in August. In April, they did....and that time frame is SUMMER.

And as I would do with any service a pay, I'll complain that they are taking the p*** it's a joke when F2P games are updated quicker than one making quite a bit of money still.

while it would be easier, i always thought the storage restriction made sence.

Not really! Your Moogle can go back to the mog house to water the plants, collect gear from a Locker in Aht Urhgan etc, but can't collect an item from storage in your mog house.

[RAIST]

The point was they have a habit of hinting at changes that take forever to implement. Things are often stated as in "future updates" that seem to never show up.

And no, reimplementing the payment changes was not as big a deal as I think you think it was. The framework was already in place--more than half the hard work was already done (rerference the JP site was live with the framework from day 1). I used to work for a company that did this very thing, and once the details of the framework were in place, and paperwork processed for the CC processor, it was done inside of a week. Granted, there may have been delays shopping for a new provider and setting up the contracts....but certainly not something that should have taken months to take care of. Issues with what they were doing dated back roughly a YEAR prior to implementation (reference FFXIV crapstorm over C&B in 2010), and the whole issue became a hot topic again in the scope of FFXI roughly 3 months prior to having it thrust down our throats.

SE had ample time (roughly a year or more to prepare) to take care of this, they just dragged their feet as usual.

And that's the point. They are KNOWN to drag their feet on nearly everything. Even serious bugfixes can sometimes take a month or more to tweak, while other things considered "game changing" get tweaked in a couple weeks. They are perfectly capable of doing things faster....just for whatever reason, they do not. If they don't give a specific time frame for an implementation, then it should not be expected prior to them announcing such a time frame for implementation--it's still an open issue whose fate is still "to be determined" until they actually commit to completion. To expect anything better than past activity was in short, naivety (sorry if that sounds "snarky", but I meant that in the literal sense of "lacking in experience or understanding").

[cidbahamut]

And that's the point. They are KNOWN to drag their feet on nearly everything.

That does not make it any more acceptable.

[RAIST]

That does not make it any more acceptable.

Regardless, it is what it is. The most recent update stated they are "aiming for summer to do this."

Thus, the earliest we should expect to see anything more from SE on this is in the summer months. Until then, "mum's the word".

[Tamoa]

And that's the point. They are KNOWN to drag their feet on nearly everything.

That does not make it any more acceptable.

So because they're used to doing it, we should just accept it rather than complain.

Both of the above quotes = my point exactly.

And I'm sorry Raist, but you telling me how things were in a company you used to work for, doesn't convince me in any way. I don't know you, you could be lying through your teeth and making things up as you go along. I never said I think fixing the payment option issues was a major task. I said I'm fairly certain that required more work than giving the playerbase access to their MH storage from any area would do. If a SE rep tells me different then fine, I'll happily admit I was wrong.

Naive? No I don't think so. We were told they'd do this. After 7 months of complete silence on the matter, I wanted to know if they'd forgotten all about it - which they haven't. Or maybe they did forget, and this thread was a reminder? Who knows?

[Godofgods]

while it would be easier, i always thought the storage restriction made sence.

[cidbahamut]

Turnaround time on issues is unacceptably slow.

This is not a difficult concept to comprehend.

I don't understand why anyone would go to such efforts to defend poor service rather than requesting the service be improved.