Black Screen on CS's

[Enagemy]

Legomike,

We apologize that you are experiencing a similar issue. We would recommend taking the same steps that were suggested above, and this should resolve those problems for you.

[Tenal]

I also am on a PS2 with At&t as my ISP (6mbit/s)

Shiva server
Character name Tenal
Job Samurai/Dancer
Wings of the goddess mission (any involving me zone into Windurst Waters S)
Happens in party and solo
Race: Hume F

Anytime a mission involves zoning into Windurst Waters S to advance the storyline I either get the black screen as mentioned before where I can do nothing. Or it will simply stop mid CS and will not load further.
I've done all of the trouble shooting steps mentioned. I've had this problem before in San d'oria S but it somehow skipped me past the CS after I tried doing it for a week.

This one is a bit harder since I am automatically starting in Windurst Waters S and the CS plays from the start.

I cannot access FFXI on any other console or PC.

Please help I don't want 3 years worth of character building to go down the drain before I finish all the storyline ; ;

[Feynman]

Legomike,

We apologize that you are experiencing a similar issue. We would recommend taking the same steps that were suggested above, and this should resolve those problems for you.

For the sake of the OP and others who have posted here can you please explain this situation for me.

I also experienced these problems on my PS2 and PS3. I spent over 6 months talking with SE about this being told the same thing. I had service techs from my ISP over to check and still no resolution. I eventually gave up on my PS2 and purchased a PC. With no changes to my connection at all, none of these problems occur on my PC. They all continue on my PS2. The only connection change made? I unplugged the ethernet cable from the PS2, and stuck it in the back on my PC. There wasn't even a change of Ethernet cable. Same cable, same ISP, same router.

If this problem is indeed not related to the software or the PS2, how is the situation I have described above possible? Please respond to this Enagemy! I am sure SE is able to provide a reasonable explanation because the other option is that SE is ignoring the player's concerns. Effectively SE will have scammed me out of at least 6 months of subscription fees for a product that does not function properly and continues to do it to current PS2 users. I am sure this is not the case so please explain to why my PS2 does not play the game properly but the PC does, in terms of internet connection issues only.