Expansion Code

[MEOWCHiX]

Square Enix Contact Support concluded the issue may be because the keys provided from steam are EU and not US.

Apparently steam is aware of the issue and I have to wait to hear back from steam?

Steams disclaimer on the advert regarding Japanese accounts doesn't build much hope..

"Any customers in Japan who purchases the North American version of any FINAL FANTASY XI product will receive a registration code that cannot be used in conjunction with an existing Japanese PlayOnline Account. If you are affected by this issue, please contact the Square Enix Support Center for assistance."

Luckily in this case the original account was US and the codes provided EU..

Let the finger pointing / waiting match begin! *fingers crossed*

Thanks for the reply, atleast the square community (forum and support center) is responsive.


Update:

After much ticketing and 3 reinstalls (VGCF is evil) it's fixed! Thanks to much (emotional) support from Square, Steam finally got around to fixing the bulk region mess a few days later. Alot of people seemed to get stuck in the [EU] <-> [US] key mix up: http://forums.steampowered.com/forum....php?t=2618837

I'm looking forward to finding the xbox and pc discs floating around secondhand, but in the meantime I guess the steam savings was nice to be able to gift friends the game.. if they can look past the mix ups.