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  1. 03-15-2012 09:32 AM #1
    Leatherneck
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    Mar 2012
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    1
    Character
    Leatherneck
    World
    Cerberus
    Main Class
    BLM Lv 96

    failed to initialize Direct 3D

    I took a break for a few months and when I reactivated my account today and tried to play and received a "failed to initialize Direct 3D" message telling me to check that my computer has the required specifications. I have the same laptop I used to play until last December has there been big updates that changed the minimum requirements ?
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  2. 03-15-2012 02:45 PM #2
    RAIST
    Player RAIST's Avatar
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    Mar 2011
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    Bastok
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    2,563
    This often gets tripped up because of invalid (or null) registry keys. If that's it, the simple fix for it is to go into the FFXI config and set/save valid resolution settings (might need to change them, then flip them back so it saves on exit if it already shows the settings you wanted).

    Otherwise, there may be an issue with your hardware/driver/DirectX/system settings causing an issue.
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  3. 03-16-2012 01:51 PM #3
    lathos
    Player lathos's Avatar
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    Mar 2011
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    bastok
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    10
    Character
    Lathos
    World
    Lakshmi
    Main Class
    PLD Lv 94
    i have this issue as well game just freezes sometime and i have to hard reset then change the settings back i play ff14 and starwars and bf 3 with no issues i think this game conflicts with crossfire set ups and windows 7
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    Last edited by lathos; 03-16-2012 at 01:52 PM. Reason: forgot something
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  4. 03-20-2012 08:39 AM #4
    SE_James
    Support Rep
    Join Date
    Apr 2011
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    224
    Leatherneck,

    We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XI, and we’d like to try to help you resolve it. However we will need more information from you before we can try to resolve your issues. When posting on the Technical Support forum, please be sure to follow the general forum rules on posting, to ensure that you’re providing us with enough information for us to provide assistance.

    The general forum rules can be found at this link:
    Welcome to Forum: Technical Support!
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