I think step one would be add a key item to let you get a drop so you do eventually is a great idea... I'd actually be motivated to do VW (where did that cell update go?)
Secondly they should redo their core RNG system and get rid of one or two of the zeros on it... because no one likes going 0/100 on something (d ring comes to mind) now before you say "its not as rewarding" this is a "premium game" we have to pay to play it... we shouldn't, as customers, have to not get we want in a reasonable amount of time, especially with the amount of outdated content with have to do.

Thirdly make the ground kings time spawned again and keep the pop item, no one would mind killing a time spawned king if they're bringing their pop item ... and the item for the hq should drop off the nq, as well as having the hq be a timed spawn...