Installing on the Xbox 360

[RDV80]

I've been trying to install the game onto my xbox all night with no success. The POL loads up and updates without a problem, but when I try to install the game the screen goes black and stays black and my xbox stops "humming". I'm using my Vana'diel collection 2008 copy. Any help will be greatly appreciated.

[SE_James]

RDV80,

We do apologize for the problems that you are experiencing in getting the game installed. We have a couple of questions, and a couple of suggestions for you. First, the questions:

1) Which model of Xbox360 are you using (Original vs Slim)
2) What size of hard drive is installed, and is it an actual hard drive, or a USB Flash Drive?

And now the suggestions. I may seem unlikely, but the software does attempt to make a connection out during the installation process. So you do want to ensure that there is nothing on your connection that could be interfering with, or blocking this connection attempt.

Suggestions:
1. Check to make sure you have properly configured or turned off any of the following: Routers, Proxy Servers, NAT Servers, Internet Connection Sharing services.
2. If you are using any kind of software/hardware Internet Sharing service/device the following ports need INCOMING access to your PC: TCP 1024 - 65535, UDP 53, and 50000 - 65535. Also, check to make sure that the ports mentioned are not blocked by your ISP for INCOMING access. Proper configuration of any of the above items mentioned should be done by following the instructions in the software/hardware manual or calling the manufacturer's technical support.
3. If you are using a router, and have configured that router for port forwarding, temporarily bypass that router and connect directly to the modem.

Please take note of the following:
• Proxy servers, and satellite connections are not supported and do not work correctly with FINAL FANTASY XI.
• Your router may require that you use a PC to configure your network settings. For more information about how to configure your network settings, please refer to the instruction manual that came with your router or contact the manufacturer directly.
• If your Internet Service Provider (ISP) specifies a DNS server, you need to make sure to configure your settings to allow packets to pass through UDP Port 53 as well. For more information, please refer to the instruction manual for your router or the information provided by your ISP.