The nerf scattergun approach?

[zagam]

Yep I have 15 years and 10 in 5 star Dinning. At my old place of employment we had up to 2k dollars to make a guest happy and could not say "No" to any guest could only offer other options. Every outlet had a comapny credit card that was used in cases that we couldn't fill the customer needs in house. If fact if you said no you would get writen up. Because that one pissed off customer would tell 10 or more. No matter how much money you loss you never stop trying.

Either you're lying or that company is out of business . 2k expendable cash to make a customer happy on what a $100-200 meal? Please let the world know what place this is so we can all go get free stuff for putting our own hair in the soup.