The nerf scattergun approach?

[Ravenmore]

Either you're lying or that company is out of business . 2k expendable cash to make a customer happy on what a $100-200 meal? Please let the world know what place this is so we can all go get free stuff for putting our own hair in the soup.

Up to 2k depending on how bad the screw up was most problems were fixed with free drinks. But 2k is not much when a clinet might be drop a couple mil on a convention.

[Aldersyde]

Either you're lying or that company is out of business . 2k expendable cash to make a customer happy on what a $100-200 meal? Please let the world know what place this is so we can all go get free stuff for putting our own hair in the soup.

Setting aside an account to deal with dissatisfied customers is pretty standard in the food service industry. I've had friends that were waiters or waitresses tell me that there were budgets in place to spend $100-200 dollars to make a single guest happy and this was at mainstream run-of-the mill restaurant chains. Wouldn't surprise me in the least that restaurants aiming at a wealthier clientele would have larger budgets.

[Arcon]

No the customer is always right cause if you piss them off the have the option taking thier money other places.

For any company/business with no self-respect, sure. I'd rather not take money from customers if it meant I wouldn't have to cater to their idiotic requests.

Also, you're assuming customers have a brain, which is a most ridiculous assumption. Customers are morons. If a customer came into a restaurant and asked specifically for a turd sandwich, you'd make him one and then have him puke on your counter and write an article about how you served disgusting food? Good for you, most people wouldn't. It's the same here. People ask for stuff that they think they like, but that would kill the game, however, they are too selfish and too self involved to realize.

Though that has absolutely nothing at all to do with the topic here, was just about that "the customer is right" stuff in general.

[Draylo]

Kinda scary but this kind of disconnect between players/devs is what did SWG in (in addition to a new Star Wars MMO). I hope it doesn't go that route if anyone knows about that, it sounds very familiar to this current situation.

[Damane]

The problem with FFXI is that their fundamental job/battlemechanic/systemdesign/maths was done for up on to lvl 50 with no regards to lvl 99.

Example1: hate system. The Hate system works perfectly until lvl 50. People noticed allready at lvl 75 that the hatesystem is skewed. At lvl 99 its just broken and doesnt work anymore if at all. (throwing in hate reset mobs doesnt help the fact either lol)

Example2: is the dmg taken. Atm there is no middle ground. The Defense VIT vs attack STR curve is so skewed at lvl 99 that mobs either hit you like a fucking truck or are not even worth to note. There is no in between.

There are some fundamental flaws. While SE tries to balance the jobs (which is imho good) they actually should fix the fundemental flaws that are plaguing the game and were allready noticeable at lvl 75 (not so strong like today but it was there).

[Mirabelle]

However. A lot of older players quit over this content. Now these players that liked abyssea go into conent wich is obviously not made for players which are into that easy pace concept.

Really? Do you have proof of this. People have always quit the game. Some come back, some don't. My experience is that people don't quit because they got bored but rather they got disillusioned and RL pressures became more important. From my recollection most of the big hardcore HNMLS were long gone prior to Abyssea.

[Saiken253]

haha... People forget that in the beginning Tanaka ran the show. They kicked him out and put him on 14(hence why it sucked so hard). and put a team on 11 whose goal was to improve the game(which they did; many people came back and new players subscribed). Due to that team's success, they moved them to 14 and brought back Tanaka to 11(thinking he couldn't possibly screw it up THAT badly. they were wrong) and moved that successful team to 14. since then, 11 has been dying, again, and 14 has been improving in great strides.

Coincidence?

SE if you do read these posts, remove Tanaka from your company and ensure he never returns. In fact, try to convince him to work for Blizzard on WoW. I'm sure that if he's hired it'll be a huge benefit to you

[zagam]

haha... People forget that in the beginning Tanaka ran the show. They kicked him out and put him on 14(hence why it sucked so hard). and put a team on 11 whose goal was to improve the game(which they did; many people came back and new players subscribed). Due to that team's success, they moved them to 14 and brought back Tanaka to 11(thinking he couldn't possibly screw it up THAT badly. they were wrong) and moved that successful team to 14. since then, 11 has been dying, again, and 14 has been improving in great strides.

Coincidence?

SE if you do read these posts, remove Tanaka from your company and ensure he never returns. In fact, try to convince him to work for Blizzard on WoW. I'm sure that if he's hired it'll be a huge benefit to you

I really need to invest in tinfoil.

[SpankWustler]

I don't think the problem is the number of changes that make jobs or abilities worse so much as the lack of thought put into some of them.

"Beastmaster pets and Thieves are pretty much the same in terms of Treasure Hunter. This is a problem. Let us do absolutely anything other than make high levels of Treasure Hunter and the time required to accrue them worthwhile!"

"Save TP is too strong in Voidwatch. This is a problem. Let us make Miser's Roll worthless outside of Voidwatch!"

I agree with their assessment of the problems, but I feel like they went out of their way to achieve the worst possible solutions.

[Karbuncle]

I don't think the problem is the number of changes that make jobs or abilities worse so much as the lack of thought put into some of them.

"Beastmaster pets and Thieves are pretty much the same in terms of Treasure Hunter. This is a problem. Let us do absolutely anything other than make high levels of Treasure Hunter and the time required to accrue them worthwhile!"

"Save TP is too strong in Voidwatch. This is a problem. Let us make Miser's Roll worthless outside of Voidwatch!"

I agree with their assessment of the problems, but I feel like they went out of their way to achieve the worst possible solutions.

Pretty much this.

As i said in a previous thread, They could have simply given THF A buff dependent on the Level of Treasure Hunter. Make it an Enemy Debuff and you've given THF another use.

As i suggested in that thread, They could have given THF a JA that Debuffs the enemy in some way (Maybe lowered Defense, Attack, Accuracy, Evasion, Magic Evasion, magic Defense... etc) Based on the Current level of Treasure hunter. Like....

Debuff JA:
Recast: 5 min
Dur: 3min
*Lowers Enemies Defense and Magic Defense Based on the current level of TH.
**Amount lowered is a % Based off Current Level of TH x2. (I.E TH6 would grant -12% DEF/MDEF)

Theres so many things they could do to actually give TH a use in Voidwatch outside of piddly ass light bonuses that are ultimately insignificant. Theres so many possibilities like the above that could be small progressive buffs to THF and TH instead of a blanket nerf.