Hello everyone,

Last night I finished my 90 almace after a month of farming and about 2 mil worth of pop items and had the weapon for all of 9 seconds. After recieving the weapon, I sorted my items and the sword was droped. I proceeded to contact a GM who told me that I can not have it restored because I had previously used my restore about 4 or 5 years ago. I asked to speek to a SGM who also told me the same thing, but did submit a bug report because I did not drop the item. I now have to wait 1-6 months for the Dev's to make a decission about me getting the sword back which is not gaurenteed. I also tried in vain to ask the SGM if I could have my character restored. But this was also impossible because my account wasn't hacked.

I am posting here because I feel this policy should be changed. Its been a very very long time since I used my restore and I dont think it is a fair policy. What im suggesting is not to completly do away with the policy, but to change it. Instead of a 1 time restore, why not have it once a year, or even have a person qualify for another restore depending on the item lost.

I really hope one of the dev's reads this and takes it into consideration.

If anyone else feels like this policy should be changed, please post your opinions.

Thank you