Change of the 1 time restore policy

[Hercule]

Every "ex" items, should be unlimited on restore, cant hurt
for non "ex" its problematic, duplicate shit etc...

To throw away or NPC sell importants items SE should made something like
"Throw away a Kraken club?"
->YES
"Are you sure"
-> YES
"Hold the button 3 seconds to validate your choice"

Hard to mistake this imo

[Sayomi]

Update! GM restored my Blackbelt 5 days ago, asked me to change my title as proof and created one in my inventory, praise be!

[Tamoa]

Update! GM restored my Blackbelt 5 days ago, asked me to change my title as proof and created one in my inventory, praise be!

That's great news, grats to you and a thank you to the GM.

[Alhanelem]

Every "ex" items, should be unlimited on restore, cant hurt
for non "ex" its problematic, duplicate shit etc...

To throw away or NPC sell importants items SE should made something like
"Throw away a Kraken club?"
->YES
"Are you sure"
-> YES
"Hold the button 3 seconds to validate your choice"

Hard to mistake this imo

You can have 100 confirmation steps and someone will still find a way to call it an accident.

[Daniel_Hatcher]

I think it should be changed, as far as I know it it's once for your whole career right?

Personally I think it should be once every year, or six months, Mistakes will happen no matter how hard you pretend otherwise.

[bungiefanNA]

My issue is that if a cell phone rings within 6 feet of my PS2 controller (on PC or PS2), the controls wig out and it presses random buttons. I've had it drop items before, though at least it was something like distilled water. I've tried multiple different controllers, and it's happened with all of them with both of the Nokia phones I've had. As my computer and PS2 are in the living room, it's hard to make it a cell-phone-free zone.

[Jhanaka]

Hello Folks!

The Item Restore policy is one that was created many moons ago, I remember when it was first introduced 6 years ago. At that time, item restores were a very popular request and we did not want the system to be abused so limitations were placed.

I believe that everyone has made some valid points and the policy is worth reviewing. I will start the process but cannot make any guarantees that the policy can be changed; this would be a global policy revamp, so the process can take a bit a time.

We are always looking for ways to improve and you have a very strong voice. I will be happy to pass on your thoughts. Another avenue you can use to share any policy changes, please submit feedback through our Support Center; rest assured the emails are read on a daily basis and many things have changed from your suggestions (Chocobo Riding Levels, NM placement/spawning, drop rates, etc.).

-Senior Game Master Jhanaka

[wildsprite]

Techs don't make $1.00 an hour. Two hours of a tech's times is likely the equivalent of 5 months of service. NO NO NO. They should not do this for free once a month, once every 6 months or once a year. You get ONE freebie.

What would work, is to charge the player something like $75 or $100 to do the investigation and retrieve the item. I like that. If I dropped a relic by accident, I for sure would pay $100 to get it back.

you must be living in some sort of dream world if you believe it cost that much for a single tech for 2 hours of time, I assure you it does not.

The 1-restore policy need to be change. It should be circumstantial. Things like relic/empy/mythic weapons are not easy items to get. It took the time of the person and the people who was willing to help. By not restoring the item, it's more than just a slap in the face for the player, but to everyone who have contributed to it.

Seriously FFXI Dev., GMs, SGM, Producer, whoever, PLEASE CHANGE THIS to a circumstantial policy to allow people to get their important, hard-earned items back.

this I agree with, make it dependent on circumstances rather than an unbending policy

[Zirael]

[...]
I believe that everyone has made some valid points and the policy is worth reviewing. I will start the process but cannot make any guarantees that the policy can be changed; this would be a global policy revamp, so the process can take a bit a time.

We are always looking for ways to improve and you have a very strong voice. I will be happy to pass on your thoughts. Another avenue you can use to share any policy changes, please submit feedback through our Support Center; rest assured the emails are read on a daily basis and many things have changed from your suggestions (Chocobo Riding Levels, NM placement/spawning, drop rates, etc.).

-Senior Game Master Jhanaka

Hi SGM Jhanaka, sorry to bump an old thread, but would you be able to update us on the outcome of the one-time restore policy review? Is it in the works to improve it, or was the idea rejected by the senior brass?

[Mirage]

You get one "get out of stupidity free" card. One.

Most people will never need it.



If your friend had gotten a token, SE would have restored his account. It's cheap, it has a definite security improvement, and it has a solid ingame bonus to tie you over.

It doesn't matter if you want it once per year or once per 6 months, there's always that one guy that needs more. And then you will be back to argue for a 3 month period.. 1 month.. 1 week..

And why stop at items actively dropped by players.. what about items lost due to inventory being 80/80 1 second before your prized item drops? Or you being dead and unable to lot on an item while everyone else has passed or has it with 10 seconds left before kickout? Or you got disconnected before the loot dropped?

Yes, you are precisely right. Why stop there?

Why shouldn't we be able to pick up any item that we dropped? It would be like the recycle bin in your operating system. Are recycle bins a bad idea too? The item was dropped, not sold or traded to a NPC or a player. There's no duping of items or gil going on here, a dropped item is just removed with nothing gained back. What harm would there be in being able to pick up someteing like the last 10 dropped items as long as you didn't leave the zone?

I see no reason why we shouldn't be able to acquire items lost from the loot pool due to full inventory either. Why the heck shouldn't you be able to get loot that was lost because you got disconnected, as long as it didn't auto-drop to a different player? Why should a technical issue like that ruin things for players?