Change of the 1 time restore policy

[Sarick]

Sorry to hear this greever, I've been sitting mon my mnk emp for a year now, you're very lucky people are willing to even help you. Not having a single EMP/relic I can post with a heavy heart at your loss. My feeling is they should allow this at least once a year, but to keep people from over ABUSING it each attempt should have a service fee unless it really is a bug.

-Sarick

[Saiken253]

I completely agree on this. I haven't had this happen to me(yet, and hopefully never...) 1-time restore is unfair. It's like saying humans are allowed to only mess up once in their lifetime over anything, whether it's making a choice to eat either a doughnut for breakfast versus eating a well-balanced meal; or doing something stupid to get yourself hurt versus being sensible and not doing it; or going to a bar and going home with someone while drunk and regretting it the next day versus not going to the bar; or getting into a car accident.

Please SE, we are meager humans, give us at least 1/year item restore! make it on a specific day that the item restore will be reset if needed!

[Unleashhell]

I agree this should be a once a month or once every six month feature.

[idx1]

Or they can be smart and charge your ass for a restore service.
Win-win.

obutbalance.

[Minikom]

yeah they should change restore item policy, once every year, once every 6 months, i lost my Omphalos Bullet on 1 ws by mistake, called GM and did nothing, called SGM and did exactly same thing, i have been playing for 4-5 years now and just have 1 restore item is ridiculous!!!!

Please change this POLICY

[Alhanelem]

After recieving the weapon, I sorted my items and the sword was droped

In all the years i've played this game, I've never heard of anything like this. Ever. Sorting and dropping are two very different processes. Now, I'm not going to say you're lying, but this is the first I've ever heard of something like this happening.

The policy is in place for a reason, so that the ability to restore lost items doesn't get abused (I could see dropping an augmented item you had to get a better one then deciding the one you had before was better and asking them to do a restore).

If you didn't manually drop the item yourself, it should not be counting agianst the limit; however I question the events described by the OP as really far-fetched. IIRC the policy allows for exceptions in extreme circumstances. If this really did happen, just be firm about it and contact them on a regular basis (like every few days, not 10 times a day) about it.

[Sarick]

In all the years i've played this game, I've never heard of anything like this. Ever. Sorting and dropping are two very different processes. Now, I'm not going to say you're lying, but this is the first I've ever heard of something like this happening.

The policy is in place for a reason, so that the ability to restore lost items doesn't get abused (I could see dropping an augmented item you had to get a better one then deciding the one you had before was better and asking them to do a restore).

If you didn't manually drop the item yourself, it should not be counting agianst the limit; however I question the events described by the OP as really far-fetched. IIRC the policy allows for exceptions in extreme circumstances. If this really did happen, just be firm about it and contact them on a regular basis (like every few days, not 10 times a day) about it.

http://www.ffxionline.com/forums/ffx...nce-patch.html
This happened way way back, I also remember reading one of the updates last year has an issue with items getting lost while sorting. I don't remember where when I saw this but I do remember seeing somewhere.

[DrStrangelove]

http://www.ffxionline.com/forums/ffx...nce-patch.html
This happened way way back, I also remember reading one of the updates last year has an issue with items getting lost while sorting. I don't remember where when I saw this but I do remember seeing somewhere.

Wow...you are using a "claimed" bug from 2004 as support...

Regardless, let's get real can we. I've played for 7 years and because I am a fanatic about my inventory, I sort my inventory many times each day. Ten times a day is very conservative. That's at least 24,500 sorts and I have not lost a single thing. I'm guessing that NONE of you have lost a single thing from sorting either.

Ok, but I have tossed several things by accident on 7 years...at least a few that were far from cheap. So have you.

Now, me, I don't care for people who make a mistake, not own it, then blame other people. This wasn't SE's fault.



Fine, next step...

Let's say I call SE and say....whoa nelly, I dropped 50 Montients, please restore them pronto!!

They should just do it right...not check, not question, they should just pop in the game and hand me 50 shiny gold 100's right?

Wrong....so now what. SE has to take a tech who SHOULD be helping people who are having in game issues, stop that and start pulling logs to see what really happened. Assuming there are about 2,000 people on the server at all times, they have to review probably hundreds of pages of code just to find the event.

They have to find exactly where the item left my possession...just in case...here it comes....I gave it to someone else and I didn't lose it. Or they have to go into the game and prove that I actually even HAD the item (r/ex or not) in the first place, so they don't give me something that I didn't have.

I like the thought that someone thinks that the $12.95 I pay, is so the tech can spend hours helping someone else recover the items they lost. It's not for that. If it is, I wan't a discount since I don't use the service.

Techs don't make $1.00 an hour. Two hours of a tech's times is likely the equivalent of 5 months of service. NO NO NO. They should not do this for free once a month, once every 6 months or once a year. You get ONE freebie.

What would work, is to charge the player something like $75 or $100 to do the investigation and retrieve the item. I like that. If I dropped a relic by accident, I for sure would pay $100 to get it back.

We have to get over this "wah wah wah I want it free" "please don't expect me to be responsible for my own actions" "it's your fault because you let me control my character" attitude. This is a business service and we are adults. Let's act like adults. If we left the water running all weekend by accident, we wouldn't expect the water company to not make us pay for the water. If we lost our cell phone every month, we wouldn't expect the cell phone company to give us a replacement for free.

[Sarick]

DrStrangelove what got you all bent out of shape. My response was to his "In all the years i've played this game, I've never heard of anything like this. Ever."

Don't be an extremist, my link wasn't proof of fault it was evidence that things like this have happened in the past. Now take a breather, calm down with a nice cup of milk and think about the post you just made from your "Main Job RDM lv. 1". It's almost like you take this personal as though you restore the players at SE. Even if that isn't the case it makes me feel like you're anonymous customer representative from SE all bent out of shape because people call up asking for assistance.

Using the anonymity of the web is a bad thing if you take things like this so personal that it blows your true identity.

Glitchs and bugs happen, There are some players that crash and can't log back in or get stuck looping crashes. The point is this 1 time restore policy is broken and quite a few people seem to agree.

On a final note, I did state that restores shouldn't be free after one point unless it truly is a glitch or bug to prevent abuse.

[DrStrangelove]

DrStrangelove what got you all bent out of shape. My response was to his "In all the years i've played this game, I've never heard of anything like this. Ever."

Don't be an extremist, my link wasn't proof of fault it was evidence that things like this have happened in the past. Now take a breather, calm down with a nice cup of milk and think about the post you just made from your "Main Job RDM lv. 1". It's almost like you take this personal as though you restore the players at SE. Even if that isn't the case it makes me feel like you're anonymous customer representative from SE all bent out of shape because people call up asking for assistance.

Using the anonymity of the web is a bad thing if you take things like this so personal that it blows your true identity.

Glitchs and bugs happen, There are some players that crash and can't log back in or get stuck looping crashes. The point is this 1 time restore policy is broken and quite a few people seem to agree.

On a final note, I did state that restores shouldn't be free after one point unless it truly is a glitch or bug to prevent abuse.

Impressive.

Rather than deal with my post, you comment on how I post, my job level and make personal attacks. Come back please when you can create a cogent argument on the merits of what I posted, rather than think personal attacks will make you right.

I'll be looking for you to post something that isn't personal or about my job level. Please do not disappoint.