Change of the 1 time restore policy

[Afin]

Thing is they should restore that regardless, as if its their bug, you've just spent a long time upgrading that almace to 90 just to have it ripped away for a problem their end? sorry but i'd know where to tell them to stick it if mine wasnt restored

[Greever]

i already know how its going to go. their going to claim that it was my fault even if it was a bug. and they most likely wont restore it. the worst part about it is, this was my ls weapon, meaning my ls helped me build it using event times. making the second one ill have to do on my own time w/o forced help lol.

[Nynja]

making the second one ill have to do on my own time w/o forced help lol.

on my own time w/o forced help lol.

forced help

As usual, OP is a ....

[Kristal]

i already know how its going to go. their going to claim that it was my fault even if it was a bug. and they most likely wont restore it.

That's because it IS your fault and not a bug.
You cannot lose items through actual sorting, as it's done client side.
If the sword was dropped, it was because you dropped it manually. Since you just fought Apademak for the last horns, my guess is you wanted to drop Phurba (another drop from NM) since it's a DNC weapon you cannot equip, and accidentally dropped Almace instead.

This shoddy story and your attitude makes me believe you know that very well.
Ofcourse, it's a lot easier to blame SE for your mistakes, then to admit to your shell that you wasted their time by _another_ single moment of stupidity.

[JovialRat]

sorry the hear that man, they should revise the policy esp. when its not the fault of the player. hopefully you can get the item back... which is the logical thing that should happen

[Wystan]

That policy sucks and the fact that they would of looked at your log and seen that you did not choose to drop the item and still would not return it is even worse.

I used up my one time restore when i accidentally threw away the vine for the brown belt quest years ago. (thanks GM stokkwind)
Also if you have a mog tag wasn't buying that supposed to give you more restores weather your account got hacked or not?

[Krashport]

Hello everyone,

Last night I finished my 90 almace after a month of farming and about 2 mil worth of pop items and had the weapon for all of 9 seconds. After recieving the weapon, I sorted my items and the sword was droped. I proceeded to contact a GM who told me that I can not have it restored because I had previously used my restore about 4 or 5 years ago. I asked to speek to a SGM who also told me the same thing, but did submit a bug report because I did not drop the item. I now have to wait 1-6 months for the Dev's to make a decission about me getting the sword back which is not gaurenteed. I also tried in vain to ask the SGM if I could have my character restored. But this was also impossible because my account wasn't hacked.

I am posting here because I feel this policy should be changed. Its been a very very long time since I used my restore and I dont think it is a fair policy. What im suggesting is not to completly do away with the policy, but to change it. Instead of a 1 time restore, why not have it once a year, or even have a person qualify for another restore depending on the item lost.

I really hope one of the dev's reads this and takes it into consideration.

I agree that the policy should be revised, But it seems that ya made a mistake on dropping the wrong item.

no it was in my inventory and came up in my log saying i threw it away. but the almace was at the bottem/last slot in my inventory. when i hit sort i was at the top of my inventory on my prism powders.

[Brolic]

why is this even a policy, why is a there a limit? there's no reason other than laziness to not restore an item 99 times if I've dropped it 99 times.

guize, my insurance only covers one accident, im sol after the 1st.

[Sarick]

Sorry to hear this greever, I've been sitting mon my mnk emp for a year now, you're very lucky people are willing to even help you. Not having a single EMP/relic I can post with a heavy heart at your loss. My feeling is they should allow this at least once a year, but to keep people from over ABUSING it each attempt should have a service fee unless it really is a bug.

-Sarick

[Saiken253]

I completely agree on this. I haven't had this happen to me(yet, and hopefully never...) 1-time restore is unfair. It's like saying humans are allowed to only mess up once in their lifetime over anything, whether it's making a choice to eat either a doughnut for breakfast versus eating a well-balanced meal; or doing something stupid to get yourself hurt versus being sensible and not doing it; or going to a bar and going home with someone while drunk and regretting it the next day versus not going to the bar; or getting into a car accident.

Please SE, we are meager humans, give us at least 1/year item restore! make it on a specific day that the item restore will be reset if needed!