Personally, the wait for the character reactivation service to return has been driving me nuts. I loggged in one day and my character had magically vanished. I contacted SE and set up a rollback to try and fix the problem. To my dismay, they found that nothing was wrong and they wouldn't restore my character with over 87 days playtime. All I can assume is that someone who was in my house that day got on and deleted it for whatever sick reason. So here I am, patiently waiting so that I can pick back up and get going again.