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  1. #1
    Player Gukai's Avatar
    Join Date
    Apr 2011
    Posts
    33
    Character
    Gukai
    World
    Fenrir
    Main Class
    SMN Lv 99

    Member Account website down

    The current message says that it's down until sometime in January. What about those of us who have been waiting for it to be reinstated (for a while now) so that we can pay for next months service and not have the interruption of a suspended account? My account will be down at the end of this month because of your own setbacks. Is anything being done about this for your members who are also affected?
    (0)

  2. #2
    Player Evandis's Avatar
    Join Date
    Dec 2011
    Posts
    53
    Character
    Evandis
    World
    Ragnarok
    Main Class
    PLD Lv 99
    I wonder if this is tied with connectivity issues.
    (0)

  3. #3
    Support Rep
    Join Date
    Apr 2011
    Posts
    224
    Gukai,

    The SQUARE ENIX MEMBERS site is a completely separate service from the SQUARE ENIX Account Management system, even though it uses the account management system. The SQUARE ENIX MEMBERS site being down do to unauthorized access will not keep you from logging into the SQUARE ENIX Account Management system itself to manage whatever services you wish to manage.

    The SQUARE ENIX Account Management system can be reached directly at:
    [SQUARE ENIX Account Management System
    (0)