That was my thought, this kind of being like an exit interview. Unfortunately, I don't think they will benefit from it because I honestly do not think they want to improve FFXI. I'm pretty convinced their concept of "balance" is to make the game play of FFXI suck as much as the game play of FFXIV, then hope that people will come over to it just because it has shiny new graphics and new stories.
On another note, companies (at least in Canada) cannot pull that "we're keeping your pay check until you do an exit interview" crap. A few years ago, a company that was absolute hell to work for tried that on me and I told them they did not have a right to waste my time without compensation any longer. I walked out of the office, called the provincial labor standards board, stated the problem, gave them the number of the human resource rep, and three days later had a check in my hands via courier.
Fuck giving companies suggestions on how to better their work place environments when they had no interest in doing so while said employee was actually there.


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