International transaction fee NOT fixed.

[Cenora]

According to this post international transaction fees have been delt with.

THEY HAVE NOT.

I just checked my bank account and the (piss poor) Click & Buy billed me on 11/30 for $12.95 then my bank hit me with a $0.39 International Transaction Fee.

Now is SE blowing smoke in our faces or does this fix not kick in till December?

[davidwbean]

i too since the switch to click & buy have been being charged the transaction fee and am fed up with it 6 years ago when i signed up for this and agreed to SE terms and conditions i dont remember the part where it said later on down the road they would allow some 2 bit 3rd party slowly RIP ME OFF.
Dear SE i would like a REFUND for every transaction fee i have paid you swore it wouldnt happen it did u swore it was fixed it wasn't.
from my stand point you are in breach of a typed verbal agreement between you and your player base.
all in all SE please do something about it thank you

[Krashport]

Yeah!!! What davidwbean Said. ^^b

[Cenora]

AGAIN this month on 12/30/2011 I was charged a International Transaction Fee.

SE you need to fix this NOW. This is complete bullshit that you picked a service that charges your entire NA player base EXTRA when you had a billing system in place that did not do this!

[RAIST]

again.. that transaction fee is (typically) charged by YOUR bank because you are doing business with someone in another country. Granted, SE was supposed to get them to bill it differently to avoid that scenario (C&B had a footprint in NY, IDK to what capacity it operates though). As long as C&B is billing from the UK to the NA customers and such, there is likely going to be that charge from your bank. Not something SE necessarily has direct control over--it is more an issue between C&B and your bank.

But yes, SE should have investigated this further before signing up with them to make sure steps were taken to avoid it, or provided full disclosure about it upfront. Unfortunately, either they were misled by C&B over the issue or they didn't ask the right questions before signing a contract with them.

[Avidon]

I havent even switched over yet. I tried signing up to Cickandbuy and it wouldn't let me so I decided to wait until SE came out with a better method... Still playing the game and awaiting more updates to all this BS :P

[Zumi]

AGAIN this month on 12/30/2011 I was charged a International Transaction Fee.

SE you need to fix this NOW. This is complete bullshit that you picked a service that charges your entire NA player base EXTRA when you had a billing system in place that did not do this!

Buy crysta every month with your credit card no extra fee.

[Tsukino_Kaji]

Buy crysta every month with your credit card no extra fee.

It's what I do. SE even sends you billing notifications so you know when to add more.

[Alhanelem]

According to this post international transaction fees have been delt with.

THEY HAVE NOT.

I just checked my bank account and the (piss poor) Click & Buy billed me on 11/30 for $12.95 then my bank hit me with a $0.39 International Transaction Fee.

Now is SE blowing smoke in our faces or does this fix not kick in till December?

That's your bank's fault, not Click & Buy's, but you should report this to SE directly anyway, as it is an account issue. Posting on the forums to whine about it won't get anywhere.

I havent even switched over yet. I tried signing up to Cickandbuy and it wouldn't let me so I decided to wait until SE came out with a better method... Still playing the game and awaiting more updates to all this BS :P

You don't need clickandbuy, there already are better methods available. Just use one of those. They'll force the switchover eventually anyway.

Just use CC or paypal to buy 1295 crysta each month. Much simpler; and with the new system, if you want to take a short break, it's easy to do so. Let your subscription lapse, and pay+reactivate when you're ready to play again. It can be a few days, or a week, or longer. No more confusion and false double-billings.

[Avidon]

Oh okay. Well that's a bit easier. Thank you sir.