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  1. #1
    Player Lilseph's Avatar
    Join Date
    Mar 2011
    Posts
    3
    Character
    Amarao
    World
    Valefor
    Main Class
    NIN Lv 95

    PlayOnline will not boot after Version Update 12/14/2011

    Details:
    After I updated with the recent version update on Dec. 14th, 2011 at around 09:00PM CST, I am unable to get the PlayOnline application to open. When I click the PlayOnline icon [from start menu] to open up the application, it opens a dialog saying:
    ============================
    PlayOnline Viewer:
    PlayOnline Viewer installation cannot write to specified destination folder.
    Please check your access privileges.
    ============================
    Also, when I click the Final Fantasy XI icon [ from start menu ] it does nothing at all, or even open the play online viewer. I have uninstalled the game and re-installed it and it launches fine until it updates with the newest version update. And the error process remains the same with unable to load the playonline viewer.

    Steps:
    1.Clicked PlayOnline icon [in start menu] to open PlayOnline Viewer
    2.Received the following dialog error after clicking the PlayOnline Application:
    ============================
    PlayOnline Viewer:
    PlayOnline Viewer installation cannot write to specified destination folder.
    Please check your access privileges.
    ============================
    3.Uninstalled Game
    4.Reinstalled Game
    5.PlayOnline Viewer loads fine
    6.Update to newest version update
    7.PlayOnline restarts
    8.PlayOnline gives same Dialog Error as step 2.

    Date & Time: Dec. 14th, 2011 at around 09:00PM CST
    Frequency: Always
    Platform: PC
    PC Manufacturer & Model Number: Homebuilt Computer
    OS: Windows 7 Ultimate
    Graphics Card: NVIDIA GeForce GTX 460
    ISP: Road Runner
    Type of Internet Connection: CATV


    ** Editing my post because I found a way to get to work **

    From the PlayOnline viewer config, i created a desktop shortcut to see if the game would load.
    The viewer does load from the Icon on the desktop.

    From the FFXI Config i created a desktop shortcut and FFXI now runs from this icon.
    **
    (0)
    Last edited by Lilseph; 12-17-2011 at 03:46 AM. Reason: new information

  2. #2
    Player RAIST's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    2,563
    they changed the .exe it calls a while back...perhaps it is even in a different folder too now. If the folder path changed you would have to manually change the properties of your shortcut (or create a new one, which is what you did).
    (0)
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