Operation Get SE to Listen

[Hextitan]

This'll probably fail due to the fact that the disgruntled are a vocal minority and the loss of their dues is not likely to make a significant impact on the company's bottom line.

There is no advantage to SE listening either, because if they do, there will simply be more demands and more whining. It's like the advance fee fraud, where paying the fees doesn't result in you getting your money, it only results in the scammers asking for more.

I don't necessarily agree with all of the complaints being voiced here.

Having said that, if you think the people complaining are in the minority, you're highly delusional. I can't escape people talking about how bad this game is getting, or how the Devs aren't listening. Anywhere. This board, BG, Alla, FFXIAH, in-game....even on Japanese boards. The feeling that SE is dropping the ball is fairly unanimous.

[Potyhoty]

Having said that, if you think the people complaining are in the minority, you're highly delusional. I can't escape people talking about how bad this game is getting, or how the Devs aren't listening. Anywhere. This board, BG, Alla, FFXIAH, in-game....even on Japanese boards. The feeling that SE is dropping the ball is fairly unanimous.

The key here is the phrase "vocal minority". Yeah, most of the people talking are complaining, because most of the people that don't feel the need to complain... are not talking. That's what Zarchery was getting at.

By the way, I am one of them, and this is my first post outside of the open beta forums, and will probably be my last for a while. I don't even try to argue with people who complain in-game anymore, because it's not worth it. I can't say that I applaud every decision SE is making, and I agree that complaining serves a useful function, but this "OMG THEY ARE NOT LISTENING" attitude frankly baffles me. Of course they're listening, but "listening" isn't the same as "acting on what you hear". You have to remember that the people that complain this strongly form a relatively small fraction of the playerbase, and some people will never be satisfied.

[Krashport]

Nothing ever stays the same, enjoy it while you can after all its just a game! I think Square Enix did and still doing a fine job with an outdated game. OP Maybe ya been playing the game for far to long without a break!

[StingRay104]

I quit paying for my accounts back in Sept so as to focus on my career in RL, but I have been reading everything that has been goin on and I have to say SE you have really screwed up. We are level 99 bound and yet the ws's past level 60 don't stack up to the ones we got at 60, although this isn't the case with all jobs just most. Our ja's are circumstantial at best and offer very little to the jobs you give them to. Then theres the fact you decide to nerf things instead of bringing everything up to par with the new highs, which is what you claimed was the companies intentions. The only things I've seen that have been decent has been the much needed updates to PUP and the addition of a strong multihit ws to GS, aside from that all we have is a bunch of bullshit. Its funny because lvl 99 has been the top level in almost all FF titles and there has been many other caps like 255 in skills and lets not forget 9999 in hp/mp and damage a swing, yet with these past limits you have decided to just say we like it at the low levels that it is, that way we can string these people on forever. Well personally I'll probably come back in a year, by then you should have accomplished what should have only taken a month of listening to us to implement.

As for everyone else, I'm sure you all are quite pissed at many things the game has done, yea I see lots of support for the big long game windows of the pre abyssea days so you can horde all the super gear to yourselves and call yourself elite, and thats fine I'm not saying all super gear should be easy, I just think that there should be decent options considering the progress of the game and all jobs should be strong in their own rights. Its that word thats been thrown around like crazy called BALANCE!!! Without this the game falls apart, kinda like the state its in now. Its one thing to take suggestions and apply game dynamics and make them reasonable while considering game longevity, but to completely ignore all talk about what is currently wrong with the game and even go to the extremes of telling us that you agree and are planning to balance everything out and then just ignore us, thats just wrong. This forum is about communication, and we are talking, now its time for you to respond proactively.

Finally I want to make sure the DEV team understands this concept because at current they don't so please Camate send them this message: The test server was put in place so that new features of the game can be tested for function and bugs followed by debate on how the ability works and then proper addjustments are made until the ability functions up to the standards it was designed for. Kinda hard to live up to that if your going ahead and implementing all these new ws's before all the adjustments and readjustments have been made. We the playerbase expect more bang for our buck as the saying goes and you've given us crap and expect gold in return, which is why I say we all boycott the company and stop our payments for the month of January (hell the longer we all hold out the faster they'll work on implementation) and therefore making sure you hear us loud and clear.

[Alerith]

SE provides the test servers so we can test the content.

SE provides the forums so we may leave feedback about the content.

SE listens to our feedback about the content.

SE is not required to act on our feedback about the contetn.

[Luvbunny]

SE provides the test servers so we can test the content.

SE provides the forums so we may leave feedback about the content.

SE never listens to our feedback about the content.

SE is never ever - no way in hell - is going to act on our feedback about the content - not enough resource, more hamster wheel. Nah we are just lazy but we want your money.

There I fixed it

[saevel]

There I fixed it

What people don't seem to understand is the feedback was put in place back when the previous guy was running FFXI. He actually valued our input and used it to try to make things that would keep us interested and make us a happy customer base. He did such a good job they moved him and his team over to fix FFXIV.

Now ... the team that did FFXIV, their the ones who blatantly ignored the beta testers, and all the feedback on FFXIV's development. They just went ahead and did what they wanted to do regardless of how their customers would receive it. Them doing this resulted in one of the worst launch's of a triple A title ever made and the tarnishing of a multi-billion dollar company and it's star franchise. They were so bad that they've become a case study for how not to develop a major game. Now that the previous group has been moved on to fix this groups colossally expensive screw up they needed people to maintain the previous FFXI and just happen to have a team recently freed of their responsibilities on FFXIV.

So if your wondering why their not listening anymore and blatantly ignoring their paying customers, it's because they do not care about your input, they don't want it, won't listen to it and will be just as happy if you never give it to begin with. They have turned the feedback forums into a PR media outlet only.

[Zarchery]

SE provides the test servers so we can test the content.

SE provides the forums so we may leave feedback about the content.

SE listens to our feedback about the content.

SE is not required to act on our feedback about the content.

That's it in a nutshell. Reminds me of something a Theology teacher once told me. "Just because God doesn't answer your prayers doesn't mean He isn't listening. It means he listened and the answer was no."

Like with prayer, where people expect God to be their personal genie, people expect that their every whim be fulfilled because it is asked for on the forum.

If SE wasn't listening to the playerbase, Abyssea wouldn't exist; 20,000 XP per hour would still be considered phenomenal; Fafnir, Behemoth, and Adamantoise would still be 24-hour pops; Field Manuals and Grounds Tomes would not automatically repeat and would only be useable once per day. That's just to name a few. SE is wise enough to realize that you can't please everyone, but they do the bst they can.

[SpankWustler]

SE is wise enough to realize that you can't please everyone, but they do the bst they can.

Indeed.

[Hextitan]

That's it in a nutshell. Reminds me of something a Theology teacher once told me. "Just because God doesn't answer your prayers doesn't mean He isn't listening. It means he listened and the answer was no."

Like with prayer, where people expect God to be their personal genie, people expect that their every whim be fulfilled because it is asked for on the forum.

If SE wasn't listening to the playerbase, Abyssea wouldn't exist; 20,000 XP per hour would still be considered phenomenal; Fafnir, Behemoth, and Adamantoise would still be 24-hour pops; Field Manuals and Grounds Tomes would not automatically repeat and would only be useable once per day. That's just to name a few. SE is wise enough to realize that you can't please everyone, but they do the bst they can.

They recently said they consider Abyssea a mistake. And they replaced 24 hours pops with Voidwatch, an event you can do anytime, but the drop rates are so bad you spend the same amount of time you did all those years on the ground kings.