Unable To Obtain Crawler Floatstone

[Mokatu]

Platform: PC
ISP: Comcast
Type of Internet Connection: Cable
Internet Connection Speed: 16MBps
Date & Time: December 11, 2011 between 5 - 7AM EST
Frequency: First Occurance
Character Name: Mokatu
Race: Tarutaru - M
World: Shiva
Main Job: BLM
Support Job: RDM
Area and Coordinates: Abyssea-Vunkerl @ Devegetators
Party or Solo: Party of 3
NPC Name:
Monster Name: Devegetators
Steps:
1. Crawler Floatstone drops to spoils, I lot on it, one passes
2. Another Crawler Floatstone drops to spoils, Another lots on it, I pass on it as I already lotted on the other one.
3. I get a message saying "You do not meet the requirements for the Crawler Floatstone."

I never fought the crawlers before, nor have I gotten the item from any chest there. I do not have the item in my moghouse, AH, or DB, as I have never owned the item to begin with. The item is also not on my character's inventory.

[Xophious]

Greetings Mokatu!

Thank you for taking the time to post all the details necessary. Since we have all the required information we will be happy to forward the concern to be investigated. If there are any updates throughout the investigation, they may be posted within the forum.

Thanks again!