I can't register my Ultimate Abysea key

[Panthor]

So I returned to the game after a 2 year lay off. I purchased the Ultimate Abysea collection to cover the three expacs that I was missing when I quit. The problem I'm having is I can't register the key. When I enter the key and click next, I receive the following message:

"You cannot add expanded services because either the maximum number of service accounts have been added/registered or there are no service accounts to which the expanded services can be added/registered. "

I'm really confused here. I had all expac's up to Abysea, same with my wife. We were able to just put in the key for her download and it started up sweet as. I try the same thing and it's a no go.

[SE_James]

Panthor,

We do apologize for the problems you are experiencing, however we must remind you that this forum is for the discussion of technical issues with FINAL FANTASY XI itself, and not with the SQUARE ENIX Account Management System. As this situation did not involve any technical trouble with FINAL FANTASY XI itself, we have gone ahead and locked this thread.

The SQUARE ENIX Support Center for North American accounts can be found at this link:
SQUARE ENIX Support Center

The SQUARE ENIX Support Centre for European accounts can be found at this link:
SQUARE ENIX Support Centre

The SQUARE ENIX Support Center for Japanese accounts can be found at this link:
SQUARE ENIX Support Center