Ok al...
stop taking the game super seriously. Like jeezum... I just facepalmed every rude reply you written out.
Most mmo allow a race/ look change. And those actually net money for the game which is a good thing for developement, may bring in players, and help the longevity of the current players.
It beats what I do which is start from scratch the second I get bored.
I restarted this game over 70 times. And no this isn't a lie I counted out my characters last i reactivated one. try doing chocobo quest 30 times, try being maat over 100 times, try having to re earn fame for every nation to do gobby bag quests over 40 times. It gets old fast. Its almost mind numbing. I know most every story line for this game cuz I've done it so many times. Just because i get bored of my characters look/ name.
Its a video game, meant for fun of the user not a contract with saten that you need to seriously think about.