The biggest, most glaring thing I've taken away from reading that rage-inducing interview is that the devs don't care at all about our feedback. They know we don't like the way they design stuff, but rather than designing stuff that we like, or even trying to come to a compromise, they pretty much flat out said "We know you guys feel this way, but we disagree. End of story. Your opinions hold no weight."
It's made even worse by the farce of this Official Forum. They think they can placate us by hiring someone like camate or gildrein to come in and tell us they care, and to give them our feed back, but they aren't actually going to listen to the feedback about anything other than glitches or bugs. It's not only insulting to the players, but it's totally unfair to the people who have to act as middlemen, because it's effectively trying to direct the blame away from the devs.
Honestly, I'm surprised this thread hasn't already been locked and deleted and swept under the rug. Lord forbid the players not be happy that the devs out and out said they don't intend to listen to our feedback.