blue screen memory dumps

[Een]

Raist has pretty much hit it right on the head. That is where I was going with the technicals of the crash...if you could supply that information, me or somebody else could tell you immediately what is causing it.

DUST can cause this. If your CPU or Video Card isn't staying cool enough that can cause a blue screen. Not enough power...but like you said that shouldn't be the case since FFXI is the only one to install it. And FFXI compared to 14 is a sissy when it comes to using resources. Sometimes in between the fan and the heat dispersers dust can build up not allowing air flow.

But you should follow Raist's advice, run Prime95, see if you cannot duplicate the blue screen. If you can't duplicate it from a stress test, it could be just FFXI install. I do know the 'Vista Installer' SE provided to be able to install the original version of FFXI that had 4 discs just for Rise of the Zilart, POL and the original FFXI caused a critical error in the program itself. The original release, I couldn't use that on Vista, I had to purchase the vanadiel collection from STEAM for 10 or 15 bucks for it to work right.

I never got a blue screen from the problem, but POL would immediately crash as soon as I tried to open it. It could be the registry files written to the system folder....but that is kinda beyond my level of knowledge to know which one.

Really...as soon as the servers get back up, get the blue screen, write down what it says, post it, somebody can tell you FOR CERTAIN what is causing it.

But do what Raist and I have suggested, start with the easy stuff, take it apart make sure everything is snug and tight, unplug and replug wires to Video Card, pull memory sticks out spray any and all dust out, put it all back together and then start with updating drivers then move to the stress test. It could be a Direct X problem as stated above.

If anything, if you are using the old version of FFXI where you need the 'Playonline for Vista/7' file from SE, you could spend 10 bucks and buy the vanadiel collection from STEAM to rule that out completely. It comes with a fix built in. Then you will always have a digital copy of it to..download it anytime, any computer at the sake of a couple hours and then a couple hour update....only down side.

[Een]

My brain isn't working to full capacity tonight, tired.

I just noticed you said you identified the error before. A registry file. That could very well mean that it is the actual install of FFXI. One of the registry files.

But still...don't ignore the basics. Dust can build up severing connections. But probably not since it's FFXI that causes it. Plus if you've identified it at one point it being a registry error causing the blue screen that could very well be a direct link back to your Video Card. Either the driver, DX10 not reverting back correctly as stated by Raist, or something similar.


I'd almost suggest spending the 10 or 15 bucks on the Vanadiel collection of FFXI for STEAM...it will eliminate ALL the problems associated with installs on Vista and 7. I know Vista sees more problems than 7 users, but the game was designed for XP.

If you do go with this route, using the Collection from STEAM, you should uninstall it and use some type of program to make sure all registry files are gone. Orphaned registry files can cause problems when trying to reinstall back over top of them. Kinda like installing windows over windows without formatting.

My Mcafee Security Suite provided by ATT has a registry cleaner. You can also do it manually if you know what you are doing. But I wouldn't recommend it unless you know for sure what to delete because you could find yourself reinstalling windows if done wrong. Start menu, search regedit.

I wouldn't rule out the possibility of your version of FFXI causing the problem since you haven't stated which one you have. STEAM has the best version I think, will work on any system without the 'playonline for Vista/7' file from SE. That's all because my version was out before Vista had ever seen the light of day. I have every expansion on disk, but the best thing I did when I built my newest computer was buying the digital copy. I was forced to tho. That's how I buy all my games now, digital copies through steam. Best way to go..if there are conflicting software to hardware issues it will get fixed through updates through steam.

Gamestop allows digital copies of games but with limited downloads/installs. Go with steam. Unless you are for 100% certain that your version isn't the problem. If all else fails, go this route.

[rapter]

alright thanks for the reply's and such will see what i can do will download stress test and run that and will find the blue screen tool i had before so can show what said on here and will post again in next hour or so i think maybe bit longer and ya maybe the steam thing other wise cause am using the pol viewer from playonline site and the 4 expansions on disks.

edit to that i guess somhow my minidump maker got turned off so can't view what was for now but turned it on again so next time happends if does after making sure evertything inside is secure will post info if happends again if the tress test can amke it crash gonna find a gpu tester for graphics too since that doesn't seem to be getting hot much with prime95 just usin ram and cpu and so far about 20 minutes and good but will keep it goin.

[rapter]

well ran that and no crashes didin't download anything for graphics card yet since didin't hear that kick in any so will get somethin for that and report back tomarrow.

[rapter]

k here is everything i think relevent from new crash less then hour after started up ffxi damn it lol
KMODE_EXCEPTION_NOT_HANDLED
bug check code:0x0000001e
caused by driver:ntoskrnl.exe
caused by adress:ntoskrnl.exe+80610 and i think that's about all relevent maybe help maybe or will have to take to a tech guy to fix but hoefully not.

[NightDagger]

install this hotfix, i had exactly the same problem, and solved for me:

http://support.microsoft.com/default.aspx/kb/979444


This is also caused by your display driver & not the graphics driver. The problem is that when you dump (or it should auto dump) is that the files are only getting partially dumped & pieces are left behind. This will cause errors. if this patch does not work the you have to go into the mini dump setting & change them (making a copy of the records before dump & post on here so I (we) can see what is locking up & causing the crash. ntoskrnl.exe is not the whole problem either a .dll or .dat is euchred & causing this problem.

Another option is to totaly remove & look for updated display driver & adapter driver (these are different then graphics driver's & are on microsoft's website most likely). I would also suggest to clean the registry before installing the new drivers & any left overs. There will be shared .dll's that will prompt you when uninstalling. You should remove them but since only the display is crashing it would be safe to assume it is none of these .dll's

Hope this helps & feel free to email me at stevenwsmith2003@yahoo.ca

[NightDagger]

Oh a couple more things.

If the above does not help please upload your mini dump log ( really need it.) You can google how to locate & copy this easy.

but do you use an external HD? Do you use zonealarm?

With the mini dump log we can pin point the problem & will fix it in np time. ^^

[rapter]

k did all that not sure if did right since nothing to install just unzipped it in c:/ so hopefully that's right cause can't find a file after that to install anything but will email u if crash again with the dump files ty for help

[NightDagger]

K, hope it works for you though ^^ if not hit me up :-)

[Een]

I take it, the lack of response, it either worked...or his computer completely blew up. Lol