game freeze and dnas errors

[Baccanale]

Greetings again, Basie!
Upon review of the information that you have provided, it seems that we may want to review the matter further as a report, so I will make sure to move this thread from "Technical Support" back to "In-Game Bugs", just in case. It would be a great help if you provided as much information as possible in the following form:
Thread Title:
Short outline explaining what sort of issue you are experiencing.

Platform:
Specify which platform was in use to play the game.(“PlayStation2”, Windows, and/or Xbox 360)

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.
1. Always
2. Sometimes
3. Once (did not reproduce)
4. Unknown

Character Name:
Which character did the issue occur with?

Race:
Race of your character when the issue occurred.
(Hume M, Hume F, ElvaanM, ElvaanF, TarutaruM, TarutaruF, Galka, Mithra)

World:
World where the issue occurred.

Main Job:
Main job and level of your character when the issue occurred.

Support Job:
Support job of your character when the issue occurred.

Area and Coordinates:
Area and map coordinates where the issue occurred.

Party or Solo:
If you were solo when the issue occurred, please write “Solo”. If you were in a party, please write “Party”. With alliance, please write “Alliance.”
*If you wrote “Party” or “Alliance”, please also include the number of members.

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write “None”.

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write “None”.

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
•What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
•Please do your best to write using official terms for item names and skill/ability names. Please avoid any abbreviations or improper terms.
•If you were using macro commands when the issue occurred, please include the details of the command.
•In case the error message appeared when the issue occurred, please include what the message said.

*In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

It would be a great help if you can provide this information. Thanks again for your report!

[Ziyyigo-Tipyigo]

Thread Title: Certain NPCs freezing on PS2

Platform:
PlayStation 2

ISP:
RoadRunner

Type of Internet Connection:
cable

Internet Connection Speed:
768 kbit/s

Date & Time:
2011 Apirl 22 21:00

Frequency:
Sometimes

Character Name:
Ziyyigotipyigo

Race:
TarutaruM

World:
Sylph

Main Job:
DNC50

Support Job:
BLM25

Area and Coordinates:
various (e.g. Nomad Moogle, Northern San d'Oria, K-9)

Party or Solo:
solo

NPC Name:
various (e.g. Nomad Moogle, Northern San d'Oria, K-9)

Monster Name:
none

Steps:

1.) Log on using a PlayStation 2
2.) Attempt to talk to an NPC whose dialog will involve presenting the player a menu choice (e.g. outpost teleportation, synthesis image support, etc.)
3.) About 1/3 to 1/2 of the time, the NPC's first statement will hang. No dialog will come up, however gameplay will behave as if you are involved in dialog (e.g. cannot move, most commands will not work, main menu is inaccessible)
4.) Regular gameplay will not return until the NPC's dialog begins properly. This can take anywhere from 1 minute to 1 hour or more.

* I have heard speculation that having a spell cast on the player by another player, causing an "event skipped" message, will rescue the stuck player.

EDIT: On further thought, the problem may be limited to NPCs that have the ability to "cast a spell" on players (teleportation, imagery support, etc.).