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  1. #1
    Player WarWolf's Avatar
    Join Date
    Jul 2011
    Location
    VA
    Posts
    5

    New payment method? It's now mid Fall.

    You've Spoken and We've Heard You
    You, the community, have clearly expressed your dissatisfaction with our billing system transition—and we are listening. We now understand that the options we presented you did not meet the level of service you have come to expect from Square Enix, so we have been working hard to address these concerns.

    Accordingly, we will be extending the transfer cut-off date until we are able to implement the following improvements:
    - New credit card payment options for Crysta [Available Now]
    - The ability to specify exactly how much Crysta you want to buy [Early Fall]
    - New recurring payment credit card options [Mid Fall]

    We hope these steps show our ongoing commitment to you, our fans. It is our goal to make the FINAL FANTASY XI experience as fun and rewarding as possible.

    Also in the days to come we'll reveal details for new offers and incentives to help ease your transition to the new system.

    We sincerely thank you for your continued support of FINAL FANTASY XI.

    Yasu Kurosawa
    FINAL FANTASY XI North American Online Producer
    The least they could do is update us on why no new options are available yet, or when they were pushed back to.
    (21)

  2. #2
    Player
    Join Date
    Jul 2011
    Posts
    26
    I want to play again but over paying with crysta and the headache of click & buy has caused me to not bother until the new methods are introduced. I conceded defeat at first but once they made that announcement I was excited we were getting the same treatment as the Japanese base. However they have made no new hints or updates on the new methods and implementations and until that happens I won't be paying....which sucks because I wanna play on my THF ; ;
    (2)

  3. #3
    Player Runespider's Avatar
    Join Date
    Mar 2011
    Posts
    1,361
    Character
    Snickerrz
    World
    Asura
    Main Class
    MNK Lv 12
    I guess they have a contract or something to fullfill with C&B, so don't hold your breath.
    (1)

  4. #4
    Player xbobx's Avatar
    Join Date
    Mar 2011
    Posts
    575
    Character
    Shuffles
    World
    Ragnarok
    Main Class
    PUP Lv 99
    What is sad is, the option to choose exact amount of crysta would probably take them 2 hours to program. The other option, I doubt would be that much longer.
    (5)

  5. #5
    Player Zirael's Avatar
    Join Date
    Mar 2011
    Posts
    259
    Character
    Zirael
    World
    Ragnarok
    Main Class
    THF Lv 99
    22 DEC 2011 is the first day of winter, so... check back on 21 DEC 2011?
    As for contract with C&B, I doubt it's an exclusive contract so no need to renegotiate/cancel it. SE can add other options (like Paypal, credit card) pretty much within a month, there just needs to be willingness to do so. Second grade customers just need wait patiently.
    (5)

  6. #6
    Player
    Join Date
    Aug 2011
    Posts
    198
    I am sorry, but Click and Buy has been the worst decision that SE has ever made, and to "patch" it they developed crysta...

    Please Square Enix, stop that mediocre awful contract with C&B and give us something decent.

    I'm quite sure many people agree with me.
    (3)

  7. #7
    Player Solonuke's Avatar
    Join Date
    Mar 2011
    Posts
    55
    Character
    Akirane
    World
    Leviathan
    Main Class
    WAR Lv 99
    I've yet to see my friends from Australia after they went over to the new system, it was something like they had to pay twice as much with Click and Buy I think. Anyway I don't think they will come back anytime soon.
    (3)

  8. #8
    Player Vold's Avatar
    Join Date
    Mar 2011
    Posts
    908
    Character
    Voldermolt
    World
    Quetzalcoatl
    Main Class
    THF Lv 99
    It's very difficult to pump these new payment methods out in reasonable time. Apparently. The least they could have done was unneuter POL's ability to register products in the meantime.
    (2)


    Regular "John" Doe
    - Not on the Community Team

  9. #9
    Player WarWolf's Avatar
    Join Date
    Jul 2011
    Location
    VA
    Posts
    5
    Well I guess SE isn't going to acknowledge this.

    We hope these steps show our ongoing commitment to you, our fans. It is our goal to make the FINAL FANTASY XI experience as fun and rewarding as possible.
    They're really failing to show any commitment keeping no dialogue at all on this subject. It's as if they just posted it to shut people up. Guess it worked.

    Also in the days to come we'll reveal details for new offers and incentives to help ease your transition to the new system.
    And what happened to these details for new offers and incentives? The Rounsey Wand hardly counts.
    (1)

  10. #10
    Player Drxcrist's Avatar
    Join Date
    Nov 2011
    Posts
    5
    Character
    Drxcrist
    World
    Lakshmi
    Main Class
    SAM Lv 99
    I was hoping to be the last taru taru playing this game
    But this new bill system making me force to quit my most favorite Part of my life FFXI game/family and friends
    Hope you guys do the right thing or many players like me will be like this /angry
    (1)

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