This. A thousand times this. I am so sick of this. When we ask for something and they say they will take something else away to maintain "balance" when what they don't get is that it was never balanced in the first place and that is what we were complaining about. We point out flaws and they don't listen--they either didn't hear us, or think we're wrong but won't say why. They tell us that something can't or shouldn't be done without telling us why. I don't expect (or want) the dev team to do everything we say but there does need to be a better dialogue, a reasoned back-and-forth process that leads to mutual understanding.