Okay, I think one of us is still confused. xD Could be me. If you are actually talking about Service > Select service > Transfer, that's just to put your POL account onto the Square management site. There's nothing about un-deleting any characters there, in that transfer option. Maybe it did let you reactivate a -content ID- there. Idk.

It can be kind of confusing, but I'm not talking about un-deleting a content ID. I know you can go on the SE site there and go to your Options list to reactivate/cancel old -Content IDs-. That still doesn't help me, as the person who deleted his ID for example has 3 character slots. Under the Options list they are listed as

Character
Rikimo@Shiva (mule)
Shainne@Shiva (mule)

The first one that says character is where his old character Salas used to be, the one that he played and had all his jobs and equipment on. Reactivating that character will do nothing, as all it does is allow the empty "character" slot to be used, and all we could do on it would be create a new character.

What I'm trying to use is SE's actual Character Reactivation Service to restore a fully deleted and wiped off the face of the earth character. Not just his content ID slot. http://www.playonline.com/ff11us/crs/

This should be where you go to do that.

But it says the server is down, and phone calls to SE have said the server is down for an unknown amount of time. So what I'm wondering is, if it actually has been down since March, is there really any reason to get my hopes up that his character can be restored any time soon.

I'm sorry if I am the one confused, and you actually did restore a -deleted- character through the account transfer. That would be really awesome, I just don't understand why it would do that, as it's not normally intended to work that way as far as I know. ^^;