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  1. #1
    Community Rep Bayohne's Avatar
    Join Date
    Mar 2011
    Posts
    130
    Hey gang, I checked into this for you all. Basically the email you received is simply an automated message that is generated when the item(s) in your order are not available to be shipped on the pre-determined release date (in this case, on 11/15). While the message does say it's "out of stock" and makes it seem like your order is up in the air, the notice is simply being generated and sent because the products are not yet in stock in our system to send out. So hang tight, your orders are fine and there's no need to worry!
    (6)
    Matt "Bayohne" Hilton - Community Team

  2. #2
    Player VoiceMemo's Avatar
    Join Date
    Mar 2011
    Posts
    874
    Character
    Voicememo
    World
    Asura
    Main Class
    BRD Lv 99
    Quote Originally Posted by Bayohne View Post
    Hey gang, I checked into this for you all. Basically the email you received is simply an automated message that is generated when the item(s) in your order are not available to be shipped on the pre-determined release date (in this case, on 11/15). While the message does say it's "out of stock" and makes it seem like your order is up in the air, the notice is simply being generated and sent because the products are not yet in stock in our system to send out. So hang tight, your orders are fine and there's no need to worry!

    Does this also include the code for the new Spinet furniture? My worry is that because it says backorder, that it's now the 2nd printing of the CD, where it said:

    As a special bonus, the first edition of the soundtracks will include an in-game item code redeemable for a "Spinet" — a Juenoan-styled keyboard furnishing plays a song at random from a selection of 11 songs every time you enter your Mog House!

    Will we still be guaranteed the code for the Spinet?
    (3)

  3. #3
    Player
    Join Date
    Mar 2011
    Posts
    26
    If I don't get codes, all my disks go back...

    I ordered them to get them here in time for my wife's birthday to give her one, and your delightful delay just messed that plan up. Now I was hoping to give them as a Christmas gift for everyone. But no Spinet = dealbreaker. I like the music, but the reason I ordered the number I did was so we all got the items...
    (4)