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  1. #1
    Player surren's Avatar
    Join Date
    Jan 2013
    Posts
    1
    Character
    Keashea
    World
    Leviathan
    Main Class
    RDM Lv 7

    need help real bad

    I downloaded final fantasy 11 yesterday and i played for a while and no problem zoneing
    went out fighting then going back to city to sell and buy spells. then today i woke up and started to play and when i tryed to zone outside the city my computer froze used to say downloading info for zoneing. i had to reboot when i go back in i'am outside and can fight. then when i tred to go back to city freezed again did this 10 times. I have navida 560 ti with upgraded drivers but no luck. Not sure what is wrong.
    (0)

  2. #2
    Player Freebytes's Avatar
    Join Date
    Apr 2011
    Posts
    70
    Character
    Freebytes
    World
    Leviathan
    Main Class
    BLM Lv 99
    It sounds like it is a corrupt file. You should have the system do a file check from the POL Viewer. I hope you get this resolved, though. It is a great game and really grows in strategy when you get level 20 or higher. If the system file check says everything is okay, you may want to try reinstalling. (Disable any anti-virus software during the install process and turn it back on afterwards.) Lastly, make sure you have all of the proper ports opened on your firewall for the game. Try turning off your router firewall completely just to test. If this works, adjust the ports.
    (2)

  3. #3
    Support Rep SE_Chris's Avatar
    Join Date
    Nov 2011
    Posts
    153
    We would like to apologize for the problems you are experiencing, and we can offer a few suggestions to try to assist you in resolving this problem.

    Suggestions:
    1. Check to make sure you have properly configured or turned off any of the following: Routers, Proxy Servers, NAT Servers, Internet Connection Sharing services.
    2. If you are using any kind of software/hardware Internet Sharing service/device the following ports need INCOMING access to your PC: TCP 1024 - 65535, UDP 53, and 50000 - 65535. Also, check to make sure that the ports mentioned are not blocked by your ISP for INCOMING access. Proper configuration of any of the above items mentioned should be done by following the instructions in the software/hardware manual or calling the manufacturer's technical support.
    3. If you are using a router, and have configured that router for port forwarding, temporarily bypass that router and connect directly to the modem.

    Please take note of the following:
    • Proxy servers, and satellite connections are not supported and do not work correctly with FINAL FANTASY XI.
    • Your router may require that you use a PC to configure your network settings. For more information about how to configure your network settings, please refer to the instruction manual that came with your router or contact the manufacturer directly.
    • If your Internet Service Provider (ISP) specifies a DNS server, you need to make sure to configure your settings to allow packets to pass through UDP Port 53 as well. For more information, please refer to the instruction manual for your router or the information provided by your ISP.
    (0)