I'm curious

[illusionist]

LIke I (JP player)surprise there are so many XBOX player outside Japan,You'll be surprised there are so many PS2 only players in Japan.
PS2 with HDD is already discontinued,so it's possible Square Enix quit support for PS2.

At the same time,I wonder they can abandon oldest players or not.

It will be taken "impolite",and it affects Japanese company..It may sound weird,but for us,it's very common.

(As usual,sorry about my less skilled English)

[Arkant]

LIke I (JP player)surprise there are so many XBOX player outside Japan,You'll be surprised there are so many PS2 only players in Japan.
PS2 with HDD is already discontinued,so it's possible Square Enix quit support for PS2.

At the same time,I wonder they can abandon oldest players or not.

It will be taken "impolite",and it affects Japanese company..It may sound weird,but for us,it's very common.

(As usual,sorry about my less skilled English)

I found that very understandable, good english^^

[FrankReynolds]

LIke I (JP player)surprise there are so many XBOX player outside Japan,You'll be surprised there are so many PS2 only players in Japan.
PS2 with HDD is already discontinued,so it's possible Square Enix quit support for PS2.

At the same time,I wonder they can abandon oldest players or not.

It will be taken "impolite",and it affects Japanese company..It may sound weird,but for us,it's very common.

(As usual,sorry about my less skilled English)

I have a character that I started back during the JP only realease. The japanese customer support refuses to help me with adding it to my NA account, and the NA support says that they know what needs to be done, but only JP support can do it. They don't care how old the character is or how long I've been a customer. I've been calling japan about once a week since august billing changes. They have no problems hanging up on me when I ask them "Why would you just effectively cancel my account when I have been such a long time customer?". Don't put anything past these guys.

They also frequently delete any posts made in the JP forum by non JP customers. I know because i tried posting in there to get someone to help me with contacting JP support. I've never seen a company go so far out of their way to make it hard to give them money. I really would't be surprised if they got some sort of kick back for cutting PS2 and forcing people to buy the Vita version.

[illusionist]

I have a character that I started back during the JP only realease. The japanese customer support refuses to help me with adding it to my NA account, and the NA support says that they know what needs to be done, but only JP support can do it. They don't care how old the character is or how long I've been a customer. I've been calling japan about once a week since august billing changes. They have no problems hanging up on me when I ask them "Why would you just effectively cancel my account when I have been such a long time customer?". Don't put anything past these guys.

They also frequently delete any posts made in the JP forum by non JP customers. I know because i tried posting in there to get someone to help me with contacting JP support. I've never seen a company go so far out of their way to make it hard to give them money. I really would't be surprised if they got some sort of kick back for cutting PS2 and forcing people to buy the Vita version.

I'm so sorry what you experienced.I know some overseas(from me,and most of them are Asian)players were playing with JP version,but never heard such a thing.It's "impolite".I'm so sorry about my ignorance.
When I contact GM,always Japanese GM answers my question.Support is divided,and before JP and NA account matter,We cannot combine two account.
If I ask same thing to NA support,(I once had a NA account short time,had to delete it)Maybe they say same thing.
They(NA,JP,all other)don't combine two account.
In my heart,I feel so sad same old player had to delete old account,But it's other problem.
Square enix just don't combine 2 or more account.

And I have to send a question about JP forum.Did they delete NA player's post!??!!
I'm so shocked.I'm not sure they'll answer me,But I have to say.What they do is wrong.

[illusionist]

FrankReynolds,I have only one thing ask you,JP forum have regulation "Write in Japanese only".
And my post here is written in English.(even crappy one)

Did you write your post in Japanese?

I already made a thread in JP forum asking forum admin that "Did you really delete Non-JP player's post?"

p.s I might get into trouble^^;I should have wait your reply ,"your post was written in Japanese or not"

[SpankWustler]

Not really relevant to the topic, but might be of interest to Frank.

I've made one or two posts around those parts in, I assume, extremely awful and broken Japanese that haven't been deleted as far as I know. It sucks, but you'll probably have to mess with Google Translate, probably Rikaichan if you use Firefox, and maybe something else more serious if you really intend to bother them.

That, and if some of the Japanese-speakers here are as horrible with Japanese as some of the English-speakers here can be with English, I'm sure you'll blend right in even with the word salad that Google vomits forth. Rikaichan or something might help with making sense of the reply, which I assume is the important part for you.

Sorry if this isn't helpful, which it probably isn't.

[FrankReynolds]

I've been afraid to post using Google translate, because when i use it on the JP threads, it frequently spews out vile curse words that I know the poster didn't use. I'm afraid if I do I'll end up saying something that will get me banned entirely. I've pretty much given up on ever getting my character back. I already made another character and I suppose I will get all the quests and stuff done on him eventually. I didn't want to come in and make a sob story though. Just wanted to point out that SE has a really bad track record for customer support, and killing off a portion of their original player base seems right up their alley.

Thanks for all suggestions though. I wish SE support was half as helpful as you guys. I did actually finally get a NA support guy who told me exactly what needs to be done, I just haven't had any luck getting a JP support person who will speak to me. I really should try and get in touch with one of my JP friends from high school, and ask em to help me.

[Olor]

Expecting remodelled characters, zones, etc, is too huge a task for an MMO this late into its life.

Uh, tell that to Everquest 2 and Wow.

[Olor]

LIke I (JP player)surprise there are so many XBOX player outside Japan,You'll be surprised there are so many PS2 only players in Japan.
PS2 with HDD is already discontinued,so it's possible Square Enix quit support for PS2.

At the same time,I wonder they can abandon oldest players or not.

It will be taken "impolite",and it affects Japanese company..It may sound weird,but for us,it's very common.

(As usual,sorry about my less skilled English)

I appreciate the comment. It is good to hear the perspective. Are there lots of Japanese players who are also frustrated by the lack of completely new lands to explore?

[Creelo]

Curious?

...Are you bike-curious?