oops.. brainfart.... if you want to run the winsock reset, you will need to run it as Admin. Either drill down to the shortcut to DOS prompt in the start menu (think it was under Accessories) and right click that and type the command, or if using the .bat file, right -click that and select to run as Admin.
Other things can hose the winsock, it's just that I've seen it documented as an issue with iTunes before. Ran it on a Vista SP1 machine about a month ago and it restored a friends system. They hadn't used iTunes on that system for almost a year, but gave it a shot anyway after all malware/virus scans came up clean--and to my surprise it fixed it. If nothing else seems to be working, might be worth a shot.
Here is a rundown of basically what could be going on with the Winsock:
http://windowsxp.mvps.org/winsock.htm***NOTE: If you are running a static IP/DNs setup, this may force a reset to DHCP configuration, so make note of your TCP/IP settings beforehand incase you need to reconfigure afterwards.Most of the Internet connectivity problems arise out of corrupt Winsock settings. Windows sockets settings may get corrupted due to the installation of a networking software, or perhaps due to Malware infestation. You will be able connect to the Internet, but the packets won't transfer back and forth. And errors such as Page cannot be displayed may occur when using Internet Explorer. This article lists the methods (with links to third-party websites) to reset/repair the Winsock configuration to defaults.

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