POL Random Crashing when Playing

[SE_James]

Goken,

We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XI, and we’d like to try to help you resolve it. However we will need more information from you before we can try to resolve your issues. When posting on the Technical Support forum, please be sure to follow the general forum rules on posting, to ensure that you’re providing us with enough information for us to provide assistance.

The general forum rules can be found at this link:
Welcome to Forum: Technical Support!

[Goken]

Goken,

We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XI, and we’d like to try to help you resolve it. However we will need more information from you before we can try to resolve your issues. When posting on the Technical Support forum, please be sure to follow the general forum rules on posting, to ensure that you’re providing us with enough information for us to provide assistance.

The general forum rules can be found at this link:
Welcome to Forum: Technical Support!

Format on Technical Support Request:

Details:
See previous post.

Steps:
See previous post.

Date & Time:
Central Time -6
occured @ 2:38 PM October 9th 2011

Frequency:

3. Under certain conditions
*In the case of option3, please also include the specific details on the condition:

When I am going into a highly congested area such as Port Jeuno, I randomly get the error stated in my previous post.

Platform:
PC

PC Manufacturer & Model Number:
Homebuilt computer. Motherboard is Asus P5BDeluxe Wifi/AP

Operating System:
Windows 7 Professional 64-bit

Graphics Card:
XFX Radeon HD5750

ISP:
Insight Communications

Type of Internet Connection:
Cable

[SE_Stephen]

We would like to gather some further information about your system. Please open your Start menu and in the search box type "msinfo32" and hit the enter key. This will launch a "system information" tool. Select the "Software Environment" then "running tasks" once this page loads select "file" at the top of the page then "export" and save this information as a txt file. Once complete open the text file and copy and paste that data into your reply.