A friend of mine is having considerable trouble logging in to and playing FFXI. He purchased the Ultimate Collection new about a month ago and began installation and setup of PlayOnline. After inputting the registration code and personal information, the system crashed with, according to him, error code PL-006. He then restarted and discovered that he had not yet received a PlayOnline ID during the process. Thusly, he could not log in nor continue the registration process. The registration code only awarded him an "invalid code" message when input again. Surely he will not have to purchase another copy of the game just to get a second registration code, will he? Any help will be appreciated!