World Transfer

[Alibots]

Bought a world transfer today from Asura -> Phoenix... about 4 hours ago and it still hasn't gone through.

Even though on the S.E account management site it says my character is already on phoenix, yet when I log in she's still on Asura. Or at least that was the case. Now it won't even connect me to the Asura server whatsoever.

[Kristal]

Server transfers aren't instant. However, it seems your character is currently in transit, since you can no longer access it on Asura. Just pray the intern doesn't us the USB stick with your data as a stirring stick for his coffee

[Koriri]

Bought a world transfer today from Asura -> Phoenix... about 4 hours ago and it still hasn't gone through.

Even though on the S.E account management site it says my character is already on phoenix, yet when I log in she's still on Asura. Or at least that was the case. Now it won't even connect me to the Asura server whatsoever.

I'm having the EXACT same issue. Hoping its resolved after today's maintenance.

EDIT: NOPE!

[SE_James]

Alibots,

As noted in the general forum rules, this forum is for the discussion of technical issues. World Transfers, and any issues you are having with them, are something covered by our account & billing teams. Unfortunately, since this situation does not involve any technical trouble, we have had to lock the thread.

The SQUARE ENIX Support Center for North American accounts can be found at this link:
SQUARE ENIX Support Center

The SQUARE ENIX Support Centre for European accounts can be found at this link:
SQUARE ENIX Support Centre

The SQUARE ENIX Support Center for Japanese accounts can be found at this link:
SQUARE ENIX Support Center