Unable to log in on Main Character

[Unctgtg]

ITs not a corrupted file, its SEs way of finding more time to figure out their own Mistake. its annoying.

[Unctgtg]

Also just an FYI, SE Rep, at 6:00pm est yesterday the entire server shut down, booting everyone. Now try and tell me that was our ISPs.

[Foulu]

I'm having the same problem
Walked into Davoi to get a dynamis trig and never got past the downloading data screen
Same problem when i try to relog for the past 12 hours...

[Ardra]

I too am having this problem. I can tell you rightnow that this is in NO way a problem caused by my modem, ISP settings, router, phone lines, or any other excuse that Square Enix wants to try and pin on me. How do I know? I've had all the same equipment for the past 3+ years. Three years ago was when I got my PC. You'd think that then, when I was setting it up, I'd have problems then. I never did. This is plainly and simply Square Enix's problem. Blaming the consumer for your faults and problems is not the best way to go when dealing with customers that are telling you of a problem caused by your shoddy workmanship. It's called bad customer service. People are getting fed up too. I can tell by how many server merges which FFXI is going through. Has Square Enix learned nothing of the whole FF14 fiasco? We all know how that's going. SE didn't listen to it's customers then. Maybe it's time SE got down off their pedestal and saw that just because people like your products, don't mean they'll put up with your shoddy service forever. 2011 and 2012 are introducing newer MMORPGs. Square needs to take heed of it's customer base before they lose another 50% (or more) to better, newer MMOs. However, seeing as how FF14 still has no AH, I really doubt that will happen.

[Retiti]

does anyone actually know the phone support #? i cannot find it on the website ANYWHERE.