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  1. #1
    Player Gilhaven's Avatar
    Join Date
    May 2011
    Posts
    2
    Character
    Gilhaven
    World
    Bismarck
    Main Class
    RNG Lv 90

    more Account Transfer Problems

    So ive been trying to comply with SE's new mandatory account transfer and have been having nothing but tech problems for the last 3 hours. I jumped thru all the hoops trying to set up the Click and Buy option (I have no use for crysta and being hassled each and every month to rebuy credits) only to get blocked at the very last page. I keep getting a error about Mastercard Secure code issue and to try again later. I'm using a freakin VISA here people! So after 3-4 attempts at this route I finally called SE's tech support and was told that my best bet was to contact Click and Buy via their website cuz..get this...click and buy has DISCONNECTED their customer service lines and SE didnt even have a contact number in their files to pass along to me. But yet im supposed to give this company my CC and personal info??? srsly??
    Why the hell is SE dealing with such a company???
    I want a system in place that works for me (ie: automatic billing that I never have to think about ever...EVER!) thats simple to set up...is that so hard to ask??
    (0)

  2. #2
    Support Rep
    Join Date
    Apr 2011
    Posts
    224
    Gilhaven,

    As noted in the general forum rules, this forum is for the discussion of technical issues. If you wish to provide suggestions or feedback, then please do so via the methods provided through the SQUARE ENIX Support Center for your region. Unfortunately, since this situation does not involve any technical trouble, we have had to lock the thread.

    The SQUARE ENIX Support Center for North American accounts can be found at this link:
    SQUARE ENIX Support Center

    The SQUARE ENIX Support Centre for European accounts can be found at this link:
    SQUARE ENIX Support Centre

    The SQUARE ENIX Support Center for Japanese accounts can be found at this link:
    SQUARE ENIX Support Center
    (0)