Feynman,

We’d like to apologize for the problems you are experiencing, and we will try to assist as best we can. First off, the FINAL FANTASY XI Ultimate Collection – Abyssea Edition is already Windows Vista / 7 compatible, so no additional downloads are necessary. In fact, that may be causing more problems than it is solving.

Please completely uninstall all traces of PlayOnline and FINAL FANTASY XI from your system to start. This includes the version downloaded from the PlayOnline website, and the version downloaded from GameStop. From there, re-install the FINAL FANTASY XI Ultimate Collection – Abyssea Edition from GameStop.

Based on the other information you have provided, we cannot guarantee compatibility, due to the graphics card in your laptop. As it’s not one of the cards that we have tested for compatibility with FINAL FANTASY XI, we can make no guarantee. However we can only recommend running the NVIDIA drivers that are supported for the newer cards under Windows Vista / 7 compatible, which is version 266.58.

Those would be our suggestions, but we will leave this thread open for the community to provide their input as well.