Regarding Bought Abyssea content

[Moghouse]

Hej Square Enix,

I have a question for you that I hope you can help me solve.

On my 2nd account I strongly remember me beeing bought the 3 abyssea content zones, I even have codes for it, but when I log ingame it dosen't show as active on my screen, the are kinda dark faded. I have done the Abyssea quest and I do get stones from Joachim NPC in Port Jeuno. So I'm wondering what has happend or have I to acitvate these before the turn up as active on my screen?

Thank you!

Edit:

I logged onto my https://secure.square-enix.com/ and according to that I should have full accsess to all Abysseas, so there must be some failuers why these dosen't show when I log this account online from my laptop. But I do appriciate if you could look furter more into this case and see whats happend thanks!