Was having the same trouble until I get tired and reset router/modem. For now on, I'm having the message when i hit PLAY on FFXI menu: «You have no Content ID for FINAL FANTASY XI. Please obtain a new Content ID or reactivate a cancelled one in order to play the game and/or to use the PlayOnline services.». I made a new post about that problem. In my opinion, it must be a trouble with the new payment thing, as my friend who made the transfert can`t play anymore and my friend who didn`t still enjoying the game. It`s just my two cents.