As long as we're paying to play, it is our responsibility to tell them what we want. Some might subscribe to the theory that if you don't like something, you can just quit, but I see such behavior as forfeiting your right to criticism as pulling your sub is basically an admission of lacking faith in the development process. Seems SE feels similar to some degree since you can't post here without an active sub. One person here and there, otherwise, won't change anything. There needs to be organization, or collective whining as some may liken to the melee movement. And while we don't know the precise dev process, attempting to think like one can help weed out the unreasonable ideas while referencing other existing features to either incorporate or adapt to an idea.

Far as Spont goes, though, 10m is inexcusable. Bluntly, I've felt a lot of the game's JAs have had too restrictive timers, thus choking off job diversity, but that's another argument.