It is not our responsibility to get anything done. We are the consumers, the customers, the audience.

Should you choose to present feedback the best way you can present it to the institute of interest is to be as honest as you possibly can, in whatever form you wish to.

Trying to understand the development team is perfectly fine, but never put yourself in someone else's shoes as you skew feedback towards being unrepresentable.

Help the developers by being a honest player, not a mini-mod.

Case in Point - Payment adjustments.