password problem

[Descendingdark]

After you've done these things and the server still refuses to allow you access, claiming all the while that your password and/or POL ID is incorrect, then what do you do? Or has anyone else had that problem yet? I've emailed tech support of course, but in their usual manner of ineffectiveness I can't even expect a response for over a week. Presuming I could track down their number to contact them by phone, other posts indicate that it would be a monumental waste of my time. I'd love to know what moron thought this transfer would be a good idea. It's not as if I've heard of massive security breaches in the game, what was the point of triggering this large of an issue?

[Feynman]

After you've done these things and the server still refuses to allow you access, claiming all the while that your password and/or POL ID is incorrect, then what do you do? Or has anyone else had that problem yet? I've emailed tech support of course, but in their usual manner of ineffectiveness I can't even expect a response for over a week. Presuming I could track down their number to contact them by phone, other posts indicate that it would be a monumental waste of my time. I'd love to know what moron thought this transfer would be a good idea. It's not as if I've heard of massive security breaches in the game, what was the point of triggering this large of an issue?

The timing of the first mention of the account transfer, seemed to come shortly after the Sony PlayStation Store incident. Not sure if that spurred them on or what, but maybe the idea was to strengthen it before something happens. Can't say it's a bad thought. But the transfer process itself doesn't seem well thought out and I think even SE is realizing it.