not sure where to post this

back after a couple months of not playing and i just transferred my playonline account to my square enix account and once it was all done i went to update password so i put a new password in. But when i go to actually log into the game thru playonline it keeps saying incorrect password and a POL error.

I changed the password in the settings and before logging in so im not sure what is happening...anyone experience this before? i would try to get support but of course i cant until monday so im trying to find help if i can before that lol