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  1. #1
    Player DerianX's Avatar
    Join Date
    Mar 2011
    Location
    Jeuno
    Posts
    77
    Character
    Derian
    World
    Odin
    Main Class
    PLD Lv 99

    Reraise promt not appearing under extreme lag.

    My alternate character is a WHM. Lately I have been having an issue with brief lockups (this is not the issue).

    On occasion I have found myself in a situation where I just barely get reraise up before dying. I have noticed that if I encounter one of these lockups while casting the spell, I will not receive the reraise prompt (I know the spell finished casting because I observed it from my primary character).

    I suspect the client side does not recognize that the reraise effect had been put in place due to the lockup.

    As a result, I am usually forced to homepoint when this occurs.

    I realize I should look into the cause of these lockups, but I felt I should bring this to the attention of the development team.
    (0)

  2. #2
    Moderator Baccanale's Avatar
    Join Date
    Mar 2011
    Posts
    375
    Greetings, DerianX!
    Thank you for posting your concerns about the Reraise prompt not appearing. In order to make sure that we have sufficient information for a thorough investigation, it would be a great help to us if you could provide the following details:

    Platform:
    Specify which platform was in use to play the game.(“PlayStation2”, Windows, and/or Xbox 360)

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.
    1. Always
    2. Sometimes
    3. Once (did not reproduce)
    4. Unknown

    Area and Coordinates:
    Area and map coordinates where the issue occurred.

    Thanks again for your participation!
    (0)

  3. #3
    Player DerianX's Avatar
    Join Date
    Mar 2011
    Location
    Jeuno
    Posts
    77
    Character
    Derian
    World
    Odin
    Main Class
    PLD Lv 99
    Platform: Windows XP
    ISP: Shaw Cablesystems
    Connection: CATV
    Connection Speed: Up to 25Mbps
    Date & Time: Most recent occurrence was ~10:00pm PST on Aug.25.
    Frequency: Uncertain but appears to occur under the following scenario:
    - Start casting reraise
    - Game temporarily locks up
    - Reraise finishes casting
    - Character dies
    - Temporary lock-up ends
    Area & Coordinate: Most recent was Temenos - North, sixth floor (tonberries) at teleporter to next floor. Has happened in other areas as well (including Abyssea).

    I haven't tested but perhaps the following steps would simulate the situation:
    - Start casting reraise
    - Disconnect internet access
    - Finish casting reraise
    - Let character die
    - Reconnect internet access
    (0)
    Last edited by DerianX; 08-27-2011 at 12:04 PM.

  4. #4
    Moderator Baccanale's Avatar
    Join Date
    Mar 2011
    Posts
    375
    Greetings, DerianX!
    Thank you for taking the time to fill out the form that I provided. I have made sure to submit all of your information to the development team, and they will make sure to thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend consulting www.PlayOnline.com or http://forum.square-enix.com/ffxi/fo...ersion-Updates for any news regarding the development team's investigation. Thanks again for your report!
    (0)