Click and Buy - Russia

[Drakonus]

So it is the 3rd of september and i lost my content IDs (obviously). Now i face a huge problem: Living in Russia i have only one payment method avaliable which is, *sigh*, Click and Buy. Now, i wouldn't mind it except for it ALSO doesn't deal with Russia. When registering there is an error when entering street address. I did write to support but all they sent me was an automated reply which, more or less, stated that i cant register at this moment because their system is outdated. I have played this game for 6.5 years and I always payed with my credit card and never had this problem. Now you implement this, sorry to say, crappy method of payment and i'm really dissappointed. I do understand that 1 customer might not matter as i doubt that many russian players still play FFXI (there weren't many to begin with). Still, i'd love if you could just add more payment methods like Paypal, WebMoney or, the best one, a direct transfer from credit cards. I hope someone from higher-ups will consider this, thank you.

[Dragoy]

Had you transferred and selected a new payment method before the 1st?

Because if you did not, you should have been still OK if nothing went wrong with the old method, for they extended the 'cut-off' date for the time being, until they are able to provide more (and better) options.

See here for details:

• Easier Payment Options (25/08/2011) (PlayOnline.com)

Is UltimatePay/PlaySpan not available there?
I know it is in your neighbouring Finland, which opens options such as PayPal, Moneybookers, and more.

It is unfortunate that the new options are so limited, but it should get better soon, I hope!


Kind Regards,