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Thread: Explain SE!

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  1. #1
    Player Godofgods's Avatar
    Join Date
    Mar 2011
    Posts
    711
    Character
    Godofgods
    World
    Odin
    Main Class
    DRK Lv 99
    Quote Originally Posted by Kiori View Post
    crysta never showed up on my account until i clicked on the `Crysta Passbook` on the left side of the page. try that and see if that will make it show up.
    It doesnt. They only list one $20 and one $5 transactions. Yet my CC shows two 20's and one 5. (as to the error i originaly described.)

    I did how ever get a responce, much to my suprise, to the message sent to SE. (who im assuming forwared it to C&B??)

    Dear Mr. ******,

    Due to the problem you reported making the following purchase, we have cancelled this purchase on your behalf:

    Merchant: SQUARE ENIX Crysta
    Date: 08/06/2011 12:30:04 PM EDT
    Selected offer: Square Enix Crysta 2,000
    Cost: USD 20.00

    Your payment has been cancelled as of 08/09/2011 and will be credited to your ClickandBuy account.

    ---

    Of course as of right now, i dont see a reverse on my CC and i dont see the crysta added to my account, so im not sure what it is their doing. But at least i got a responce form them.
    (0)

  2. #2
    Player Korpg's Avatar
    Join Date
    Mar 2011
    Posts
    2,196
    Character
    Kingnobody
    World
    Asura
    Main Class
    SMN Lv 94
    Quote Originally Posted by Godofgods View Post
    It doesnt. They only list one $20 and one $5 transactions. Yet my CC shows two 20's and one 5. (as to the error i originaly described.)

    I did how ever get a responce, much to my suprise, to the message sent to SE. (who im assuming forwared it to C&B??)

    Dear Mr. ******,

    Due to the problem you reported making the following purchase, we have cancelled this purchase on your behalf:

    Merchant: SQUARE ENIX Crysta
    Date: 08/06/2011 12:30:04 PM EDT
    Selected offer: Square Enix Crysta 2,000
    Cost: USD 20.00

    Your payment has been cancelled as of 08/09/2011 and will be credited to your ClickandBuy account.

    ---

    Of course as of right now, i dont see a reverse on my CC and i dont see the crysta added to my account, so im not sure what it is their doing. But at least i got a responce form them.
    It won't be credited to your Credit Card account. It will be credited to your Click and Buy account, which means that you have 20 dollars in Click and Buy account for the next time you buy Crysta.

    Your message even said so.
    (0)

  3. #3
    Player Godofgods's Avatar
    Join Date
    Mar 2011
    Posts
    711
    Character
    Godofgods
    World
    Odin
    Main Class
    DRK Lv 99
    Quote Originally Posted by Korpg View Post
    It won't be credited to your Credit Card account. It will be credited to your Click and Buy account, which means that you have 20 dollars in Click and Buy account for the next time you buy Crysta.

    Your message even said so.
    Thats for the aggorgent tone. I feel the need to point out that my CC now shows the $20 reversal from click and buy.
    (0)