Quote Originally Posted by Khiinroye View Post
He bought Crysta on the 6th. That is charged at the time of purchase and put onto the account. The Crysta is later deducted from the account for monthly fees. Since there was a billing error with the Crysta purchase, (not the FFXI subscription fee) the connected FFXI accounts were cancelled. When he reactivated, SE charged him for the month of August again, and they crysta was still not on the account, despite C&B having charged his card.

None of your friends had any problems with a rare occurence, so your story must be true. However, there are people who have never cancelled their accounts who have been double billed after years of playing.
And they will have September paid for already also. I doubt that people who are getting double billed are not going to have the credit on their account to pay for the next month.

I got double billed once, when I reactivated my account. But I also got the next month free, so I basically paid for a month in advance when I came back. I'm pretty sure that the same thing is going to happen, but since people generally don't come back and say "my mistake, even though I got double billed on one month, they took the extra payment and went against the next month, so it was all good," you only remember the negatives of stories like this.

In September, everything will become all right again.