Explain SE!

[RAIST]

There has been no such "glitch in the system" for years. Barring the one time when they actually did have people deactivated for nonpayment unintentionally, causing them to incur more fees to get back online, this has never happened with any regularity. 99% of all "double charges" under the old system were not double charges at all- it simply charged users for the month of reactivation and the next month at the same time. It looks like a double charge but it's not, because you never actually paid for the reactivated month.

It's happened to each of 3 of my friends in game over the past 2 years. Two accounts were manually de-activated prior to the next billing cycle, and got hit with a past-due charge and had to pay 4 months worth to get in game, then sort it out with SE for the refunds. One account was due to a CC being stolen and couldn't get the new info updated in time due to a snafu with 3DS verification on the replacement card, and got dropped during the billing cycle for non-payment. Several months later, this account got booted again with this billing cycle. All three of these players are basically giving up on it this time and not coming back.

Yes, it didn't happen a lot... but it DID happen on occasion, however rare it may be. And, apparently it is still happening on occasion. Gogofgods is not the first one to post having similar issues atm while the system is in transition.

Edit:
Just read an email from a friend who got drop-kicked during the last billing cycle. He's reluctant to try to re-activate as he just doesn't feel like wrangling with SE if they don't handle it properly for him, and he was not planning to move to C&B or Crysta like a lot of the other players have posted. So, we may not be seeing some snafu's reported because those people simply aren't reactivating for now.